[Resolved] KFC India — Money got debited but order is not confirmed and no details about cancelled order is give.

Abby7777

Jun 8, 2021

Address:

Kfc bhubneshwar

I have ordered through KFC app amounting Rs 634 and given the money through INB.My money got deducted but order is not successful & problem is that there is no details about that failed that order anywhere in the app.
Only details I have is the bank statement in which Rs 634 is debited.
Because I am in need that thats why i have again ordered a same thing with same amount but in COD. Which got fulfilled.

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Aug 12, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2021

KFC India Customer Care's response Hello,

We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

Regards,
KFC India