KFC India — Money got debited but order was not placed.. More than 10 days refund not processed

Linda Xavier

Mar 14, 2022

Address:

Habitat mall, Vijayanagar, Mysore

I have placed an order on March 3rd 2022 through KFC app, money got debited but order was not placed. I've contacted customer service and send them the details of bank statement and payments details through whatsApp ( Habitat mall, Mysore) . No response.. I haven't expected such behavior from this team.. I'm truly disappointed. .

THEY HAVE TOLD ME THAT IT TAKES 40 - 45 DAYS TO PROCESS THE REFUND.. WHAT KIND OF POLICY IS THAT.. I AM TRULY DISAPPOINTED

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KFC India customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2022

KFC India Customer Care's response Hi Linda, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.

Mar 21, 2022

Updated by Linda Xavier How can this be resolved?

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Comments

Linda Xavier

Mar 21, 2022

I want my money back.. It seems like a scam.. YOU ARE DOING THIS TO SO MANY PEOPLE.. WE TRUSTED AND ORDERED.. BUT FULL OF DISAPPOINTMENT... I thought might be the KFC associate from the concern location might help.. But they were really RUDE AND LITERALLY SHOUTING AT ME..

MYSORE - KFC AT HABITAT MALL