KFC India — Money got deducted but order was unsuccessful

Vishalkadam

Address:

KFC Thane

I placed an order from kfc hiranandani thane on 4th sept of rs. 784/-
We didn't receive the order from due to some issue from their end but money got deducted. (Attaching the screenshot of the same)
I received message saying money will get credited to my account within 4-5 working days, still money is not credited to my account.

Name; vishal kadam
Date of incident : 4th september 2020

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KFC India customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2020

KFC India Customer Care's response Hi, please help us share your contact number, email ID, restaurant details, transaction payment ID, order amount, date of order and mode of payment on [protected]@yum.com and we will surely look into it.

Sep 14, 2020

Updated by Vishalkadam Hi Team,

Please find all the required details :
Name : Vishal Kadam
Mobile Number : [protected]
Email Address : [protected]@gmail.com
Restaurant Address : KFC, No S/1, The Walk, Hiranandani Estate Rd, Thane, Maharashtra 400607
Payment Mode : PAYTM
Payment ORDER ID :[protected]
Date of Order : 4th September 2020