KFC India — My payment is debited but not getting order.

Address:

KFC. Vadodara Central. Vadodara

I had ordered for Wednesday offer for two bucket & paid Rs. 742.00 from my Paytm & went to got order but there is no order for me. Because they haven't gotten anything
But my payment has been cut from my account & I had complaint by mail also but till date not received my money back.
In the mail they have replied to solve my issue in 5 days. But it's still pending. No one is responding.