KFC India — Old bland chicken which had a old flesh taste

Address:

South Andaman, Andaman and Nicobar Islands

I ordered from Kelambakkam Chennai outlet. I received meat which was bit old flesh and taste was bland it was just chicken with no taste and the texture of the chicken was very rough it got shrink. There was no kfc’s signature crisps on the chicken outer surface!!
This is my second time receiving bad order from same outlet. I’m so disappointed. Last time I left it but again it happened so this time I need my refund.