[Resolved]  KFC India — online delivery order - order not delivered after successful online payment

Hi,

I placed an online order through the kfc website and payed successfully via paytm (Order id:[protected]. However, i have not received my order. All the numbers listed for delivery are not reachable or unanswered (I called[protected] and[protected].

My location is gurgaon/gurugram.

It's absurd that such a large company is providing such a bad service. At least answer the phone.

Now i need an email confirmation of payment from you so that i can get a transaction reversal fro paytm.

Please provide a working contact number or email here, so i can talk to you.

Thanks.
Was this information helpful?
No (0)
Yes (0)
Aug 10, 2021
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2020
KFC India Customer Care's response
Apologies! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    KFC India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    2689
    Pending
    0
    Resolved
    503
    KFC India Phone
    +91 12 4402 5100
    KFC India Address
    12th Floor, Tower-D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all KFC India contact information