[Resolved] KFC India — order cancel, refund not received

[Resolved] KFC India — order cancel, refund not received

A Akshat dhanda

I placed an online order through the kfc official app on 20 january, 2020 for a takeaway order from nehru place (Epicuria) outlet for ₹399. Amount was deducted from my bank account. After around 4-5 minutes, i called the nehru place kfc outlet telling them to cancel the order as there was no option for cancelling it online. When asked about the refund, the guy assured me that there will be a refund within 7 days. But i still haven’t yet received the money back +2 photos Was this information helpful? No (0) Yes (0)
Mar 6, 2020 Complaint marked as Resolved KFC India customer support has been notified about the posted complaint. Verified Support Feb 04, 2020 KFC India Customer Care's response Hi Akshat, this should not have happened. Please share your concern on http://feedback.kfc.co.in/ and we will look into it.
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Comments

Shivansh Bhardwaj

On 26, Jan, 2020 I paid 281.50 Rs for my order but kfc app showed that we could not able to process your transaction. But amount has been debited from my account so I need my refund.

KFC India Customer Care's response, Feb 4, 2020

Verified Support

Hi Shivansh, this should not have happened. Please share your concern on http://feedback.kfc.co.in/ and we will look into it.