[Resolved]  KFC India — order delayed and refund not received yet order no:8158426

Address:Hyderabad, Telangana, 500072

This is haritha

I ordered in kfc on 17th october 2018 @6.24pm actual delivery time is 30min to 1hr i waited for 1hr but there is no response from your side after that i called to kfc customer care two time they said you will get shortly... After 1.50min i got a call from delivery executive he called for address confirmation i asked him where are you now, he said i'm in kukatpally store you will get your food in 40min that means i have to wait 40min more i asked why that time for delivery he said here not only your order so many orders here i said ok np cancel the order he said ok and with in seconds i got message your order is canceled after that i called to customer care regarding the delivery boy behavior and also asked for refund he said you will wait 7 days more now its 18 days done till now i didn't get my refund,,,,, this is the way you people treating customers,,,,, actually you people give us complimentary for taking 2.30min time for delivery but you people didn't have any concern for customers taking money with in seconds but when the time to reverse it will take months
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Nov 13, 2018
Complaint marked as Resolved 
they refunded the amount
KFC India customer support has been notified about the posted complaint.
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