KFC India — order not delivered and no call back from store took 2 hours and pathetic service

Address:	Faridabad, Haryana, 121003
Website:	KFC official website related to delivery order

Hi kfc,

This is a complaint about delivery order placed on 12/12/18 at 8:30 and was promised delivery in 30 minutes... No order and no call received from customer service.. I had no clue of my order and kids were at home waiting for their dinner... It was huge inconvenience and annoying situation... I had to call and spoke to 5 different people but no was able to sort it... They had no clue of my order placed... I was promised a call back but did not receive any finally had to call and spoke to someone after 2 hrs he said will take 15 min more but order was not received in 2 hours... It was so much trouble and inconvenience... I need to take this complaint on a higher level and need goodwill gesture and prompt reply for the inconvenience..
Sadhna
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