[Resolved]  KFC India — Order not placed even after the payment is debited from the account

Address:

Kfc in lulu mall, kochi

Through kfc app, i made an order on aug13 the payment was debited from my account but the order processing failed. I visited the store and reported them but they told refund will be credited to the account but till today refund is not done.
Tried to call the store and many customer care numbers but no response.