KFC India — order not placed online but amount debited

Address:	Surat, Gujarat, 395007
Website:	KFC.co.in

I paid for the kfc order through paytm but after the amount was debited order showed failure and no refund issued. I tried for surat helpline no. But found nothing of sort. It was done through paytm but there was no registry of the order. Not even a confirmation email or message. I just want my money back. Hope for a refund. Kfc pls improve your services.