KFC India — Order received in 2 hours with Hot n Crispy Chicken burnt (Gurgaon sec-47) (Inv no[protected]

Address:

Gurgaon, Haryana

We placed an order for zinger burgers, hot n crispy chicken and few other things from KFC store located in sec 47 Gurgaon. I placed my order on 9:30 pm and did not get my order even after 2 hours. I kept on calling the customer care and every time I was promised a call back from delivery guy or store manager but not got even a single call. Finally I received my order, I found the chicken pieces are over cooked and burnt. I straight away told the delivery guy to dial the manager number and let me speak with him. I was shocked when he told me that he is aware about the chicken pieces are overcooked and still he let them delivered. Horrible experience. No more KFC for me from now on. I am surprised that they hire such ill-trained and immature and let them manager the whole store. I guess KFC is not able to cater properly to huge Indian demand and deteriorating their quality and services.