KFC India — Order was not delivered and unprofessional service in the branch

I have ordered on 15th Feb 2023 around 8:30 PM in KFC Perumbakkam branch, Chennai. I didnt receive order but got a message saying the order was delivered. I called customer care thrice yesterday and said would receive order in 15mins and 20mins however didn’t receive. Tried to contact branch and store number, left unanswered several times and later it was switched off. There is neither refund nor order received. We could see several other people facing the same issue with this branch. Someone pls take an immediate action on this matter.

Order number : 5486