KFC India — Order was unsuccessful, but money deducted. No refund yet!

I had ordered from the kfc India website, the order was unsuccessful, but the money was deducted from my account and I haven't received any refund yet.
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    KFC India
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    +91 12 4402 5100
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    12th Floor, Tower-D, Global Business Park, Gurgaon, Haryana, India - 122002
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