KFC India — pathetic service of south point mall gurgaon outlet

Address:

Gurgaon, Haryana

I am regular customer of kfc since it started. But from last few times service of your kfc gurgaon southpoint mall store has been really pathetic. The problem is that its the only branch near my house that delivers otherwise i would have called from some other store. Sometime back i ordered from your outlet and received one burger short. So i called up the next day and they took a whole day to solve my problem, i hope you can understand how embarassing it is when you have guests at home and you receive short food. So first time i was lenient and let i go. But again yesterday i.e 22/02/2015 i ordered and again received a burger short. So i called up the today and was really angry and your call centre arranged the call back from the store. I decided that i wanted my refund but repeated apologies from the manager i settled with the thing which was short and was suppose to delivered at 5.00 pm today i.e 23/02/2015. But nobody came and i called again to the store and the manager available there was very rude and i asked for my refund and he hung up the call on my face. I would write on facebook as well regarding the service provided by kfc in india. I want full refund of my bill. Gaurav kohli