KFC India — Prepaid Order not delivered

Address:

Laxmi VIHAR, Flat No. 20, B4, Bhujbal Township ,Kothrud

My order [protected] got lost. Which was prepaid and confirmed order. Lost before delivery. It was not delivered, cancelled or refunded.

Order date: 12th August, 2023 at 12:13 pm. It was Saturday and last trimester paper of my daughter. She wanted to eat Kfc burger and on her demand I ordered food from KFC app. Order was Prepaid, got confirmed but not got delivered. The order has not got cancelled and refunded too. No replies even complaining multiple times over kfc site. My daughter got too nervous and it was really disappointed to my family.

Please help me to get the justice.