[Resolved] KFC India — refund not credited back

Jkhan85

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500001

On sep7, 2019, i ordered through kfc app and by mistake double clicked payment button. They charged me twice in the amount of inr 632.5. I had them cancel order#6135 and continued with order# 6133. They said amount will be credited within few days and now it had been almost 1.5 months without any progress. The store which i ordered delivery was mehdipatnam kfc in hyderabad on sep7, 2019.

Juned khan
[protected]

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Dec 8, 2019

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2019

KFC India Customer Care's response Hi Junaid, this should not have happened. Request you to share your transaction ID, transaction date, transaction amount and restaurant details. These details will help us to raise your concern and provide a suitable solution to your concern.