KFC India — Refund of money done in KFC mall Ardee mall gurugram

Address:

Sector 46 Gurugram

Hi, I ordered chicken nuggets and burger from KFC Ardee mall Gurugram on 5th nov 2023 for amount of 403rs the money got debited from the credit card and ordered not placed from the instore machine due to time-out, the same escalated to the KFC staff they said we will get refund in 2days but I didn’t get any refund till 10th nov they shared a no. +[protected] And told to share the details I shared the same but after I didn’t get any response and even not picking my call (when I call from other no. They are responding) after two days I called to KFC store now they shared other no +[protected] and told me share the details and I shared the details on 14th nov but after that when I called him he is not picking my call and if I message also they are not responding. I didn’t expect this type of response from a reputed organisation like KFC.

Please take strict action on the concern people and Tell them to respond at least to costumers and help me to get my refund as early as possible.