KFC India — regarding delay in refund

Address:

Bangalore Urban, Karnataka, 560099

I had placed an order for 18 pieces of chicken bucket @ 499 after tax it was 565 on may 11 bangalore. I was placing the order the amount got debited from my account but the page logged out suddenly. After sometime as i didn't receive any confirmation i called up the store, they said order is not placed and amount will be debited within 14 days. Its been 4 months that i keep calling cust care they tell they ll give a call back and you will never get one. I have provided all the details of debited amount but refund is not initiated till now. I need an response from you.