[Resolved] KFC India — reg:upi payment debited the amount but no order placed

Mouleeswaran .R

Address:

17/D153,Balaji Street,Alagappan Nagar, Madurai-625003

I have placed a order through upi but i experienced really frustrated moment were in my account required amount is debited but order was not confirmed, i used bhim app. On calling kfc 33994444 they said they will be refunding within 24hrs or else to contact them again. I want assurance for my money. Please check this problem and solve. I have uploaded the picture of the transaction approval. I do not want to get into trouble again and i want my money back.

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Jun 9, 2020

Complaint marked as Resolved

They have refunded with one phone call

KFC India customer support has been notified about the posted complaint.

Jun 08, 2020

Updated by Mouleeswaran .R I also got these two sms at that time of payment but my order is not confirmed why?!
I want them to rectify my problem as soon as possible

Verified Support

Jun 16, 2020

KFC India Customer Care's response Your feedback is truly important for us as it will help us grow and provide a better experience. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.