KFC India — Substandard Food Quality

Address:

KFC, SN 9, 15 & 16, Gr Flr, Sagar Palazio, Sakinaka Junction, Andheri East, Mumbai, Maharashtra 400072

I ordered KFC from swiggy under order number[protected] which was for wednesday bucket and medium popcorn chicken.

Both, the Wednesday bucket chicken and the popcorn chicken was overcooked, refried and delivered cold to me. Plus, the size of the Wednesday bucket pcs was abnormally small. The crust was tasteless and burnt.

I raised the issue on the feedback website but did not get any resolution or contact.
When I called the [protected] customer care number and was given asssurance of a callback which I never got. Calling the same number again, I was given 3 more contacts to reach out to but none of them are answering the call.