KFC India — Telephonic delivery of order

I had placed a telephonic order with kfc, mobile no ws given and order was placed in the name of Allam at 08.30 pm today, i called multiple times to check for my order and they said it will be delivered in next 08 to 10 mins, after 2 hours of followup at 10.30 pm they told my address is not in the radius of delivery though it was very much and i had received orders from the logix mall ample no of times

My address is B-30, sec 56 noida 201301 and my order was a simple order of 1 large chicken popcorn and 1 medium chicken popcorn