[Resolved]  KFC India — Terrible experience, not going back

Address:37710 s Gratiot road
Website:Kfc.com

It started with having a car ordering a big order and worker sounded frustrated/annoyed with order. Car moves up and I wait another 5 minutes at order window (which is fine since the previous order was big, completely understand). Proceed with my order, regular number 11 ( the 5 piece) and MTN dew to drink. Get up to counter and states card only. There were no signs anywhere and never let me know at the order window. Told her I didn't have a card and proceeded to find exact change. She would then vent to coworkers about the previous order while having an attitude ( which I do understand, I manage a Jets pizza and know how rude/awful/annoying people are). Finally received food, got home and saw o received a 3 piece instead of 5 piece. Worker never gave me reciept ( l thought I saw her put into the bag, I guess it was just napkins). Called the store about what happened asking for either compensation for the difference in price or get a credit under phone number. They declined and said I needed receipt. Bad experience over all and will not be returning to KFC/that establishment again.
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Apr 7, 2022
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2022
KFC India Customer Care's response
Apologies Jim! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
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