KFC India — The order was cancelled but money was not refunded after 15 days of payment

Address:

No S/1, The Walk Hiranandani Estate Road Thane - 400607

On 1 st october i placed a order of ₹576.99 on KFC app through paytm at night around 12:40 am but they said the order will be delivered tommorow so i cancelled the order after 15 days passed i didnt recived the refund ammount.

I also tried to contact the store customer care every time they said we are working on it.

Also contacted the kfc customer care but they refused to help me.

Please find the below attached photos ad proof.

Please help me out