KFC India — unjustified packaging charges

Address:

KFC Diamond City Mall, North, Kolkata, West Bengal, 700055

Kfc is charging rs 33 as packing charges for home delivery through swiggy and zomato and delivering in a paper envelope which costs not even rs 5. We had ordered a rice bowl where it was delivered in a paper envelope through swiggy. When we saw the price break up we realised that the discount swiggy or zomato is giving is taken through packaging charges by kfc. How can packaging in an envelope cost rs 33? When there are issues relating to charging of rs 3/5/7 for carry bags by shops, kfc is looting consumers by charging rs 33 for an envelope.