KFC India — Worst Customer service - Not received refund after following up for 4 days

These people are the worst service available, Swiggy and Zomato are 1000% better then them. Atleast they respond and provide quick resolution.

I ordered food via online payment and didn't receive any order nor any refund, worst part is their service centre. They are THE worst people all are worst behaviour, if we ask for more information they will just keep on hold for 10mins and cut the call.

I don't know what kind of SCAM these people are pulling. It's been 4 days since the order. And yet not received any response from their end.

Is there any responsibility at all, i Don't know. Please value a persons time. I know there will be issues, but please rectify the same in good manner.

Order no: K302W42014