KFC India — wrong message given on the phone

Address:Delhi, Panchkula, Haryana, 134117

Dear sir
As it is my birthday today and my parents ordered a surprise meal for me so i wasn't aware of it but when i was cross checked by sector 20panchkula haryana's kfc i asked them whether it is prepaid or postpaid they intentionally said it was to be paid. Then i cancelled the order. Now they are saying that is not paid i have the receipt of it. Kindly initiate the refund of it. Kfc ' s team has spoilt my day. I hope you will understand my situation and do the needful asap.
Thanking you
Rangoli
[protected]
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KFC Bestech mall in sector 66 .they have charge me twice 2weeks before .i talk with manager ram but still don’t get my money back.so plz refund my amount RS 497 or tell me where to complaint for higher authority

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