KFC — Money get debited,but order not received

Address:

EGB SWAROOPAM, Mathakovil Street, Oggyampet

Hi KFC,

I'm Gowtham

I have placed two orders my money get debited and my orders are not recieved.

FYI

Hello KFC Lover! Your Order No. N6768D[protected], amount Rs. 239.99 is in our kitchen! For any query kindly call [protected]. Thanks!!

Yay! Your KFC order number N6768D[protected] is confirmed. Hot & Crispy food will be ready for express pick up at 11:09 AM from KFC OMR. Call out online pick up order at the pickup counter for collection. Click for directions: https://goo.gl/V8d81k

Please refund my money.