KFC — Paid using kfc app but order showing not placed

Hi KFC team,
I ordered using kfc app from Seawoods KFC branch, Navi Mumbai. I made the payment of 331 rs using UPI. Still, in app the order is not showing as placed. Called the cc number provided in app, none picking. After several times of caliing, nobody picked the call. Didn’t expect such problem from kfc. And no alternate contact no. provided in the app. Very frustrating.

Plz check the issue and refund my deducted amount asap.