KFC — Payment made but bill expired. Not refunded that expired bill payment

Address:

Kfc, Avinashi Rd, Sitra, Coimbatore, Tamil Nadu 641014

On 16 February 2023 I visited kfc Coimbatore sitra outlet. I ordered some items and payment made through gpay. But after paying the bill they told that bill has expired so I want to repay the cash. So again I paid the cash. But that expired bill payment still not refunded in my account. I visited the kfc again they collected all the transaction details and proof of payment and told that cash will be refunded by 2 days they had approved my refund request. But till now (27 February 2023) my cash had not received. They already cheated me once through Zomato order. I ordered 2 items but I received only 1 item. I leaved that thing. But they trying to cheat me again. I want my 1118₹ back. Sir please take appropriate action against this fraud