[Resolved]  KFC — Payment not received

This is regarding request a refund.
I have ordered on July 13th and it is cancelled. But amount is not refunded. Customer care support team is not responding properly. I have mailed to support team with necessary details. but no use. Kindly resolve this issue.

restaurant details: KFC Miyapur, Hyderabad
order ID: K357W00533
order amount: 1251.50 INR
transaction ID:[protected]
date: 13-july-2021
mode of payment: online
payment reference :[protected]
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Nov 19, 2021
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2021
KFC India Customer Care's response
Hi Shilpa, we understand that the delay is disappointing. We assure you that our team will get back to you soon with an update on your concern.
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