Khadim's — Poor shoe quality of soles and adamant and uncooperative behaviour of store manager | |||||
I have purchased a pair of shoes in the month of april 2016. Of value @ ₹ 1200.00. After two month both of soles cracked poorly and i visited the khadim`s outlet at rashbehari avenue crossing. The manager mr. Khan is very impolite and unhelpful at that time, but upon insisting another person (Name forgotten) acted with full cooperation and replaced my shoes with new pair. But surprisingly in the end of july the soles developed similar cracks as before with the new pair of shoes. Then again i visited the same outlet with embarrassing situation, this time the manager mr. Khan again behaved very disobliging way and straightway said nothing can be done as the warranty for this item is over. He is not ready to converse even in supportive way to a poor consumer who has made such a big mistake by trusting the brand name “khadims”. Therefore it is very embarrassing for me who has purchased a branded product “khadims“ and running to this outlet again & again asking for repair/replacement service. I trust if a brand like “khadims” leads a common consumer (A calcutta) Was this information helpful? | |||||
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