Khazana Jewellery Complaints & Reviews

We purchased ornament last month on 21st... And we were asked to pay the policies... And we were promised free gift... They said that they would give us call in a 4 -5 days or a week... But didn't receive any call... So i called them up thrice again the same answer was given... Today i spoke to c. S executive miss parvathi... About the same she spoke very rudely with us saying "i don't when the stock will come then i asked her how long......

Respected sir,
I am swathi kankanala, resident of khammam, working in hyderabad, would like to bring to your notice about an incident happened on last sunday ie., on 21st april 2019 at khazana jewellers. I along with my mother and sister visited khazana on the same day as above to purchase jewellery. While trying the some jewellery, i kept my chain at the counter, the sales person madhu banda, has taken it and kept it in the display...

I wish to bring to your kind notice that I joined in Gold Purchase Scheme of Khazana Jewellery, Dwarakanagar, Visakhapatnam by paying monthly installments of Rs.6000 per month for 11 months.At the end of the scheme I got Rs.72000.With this money and by selling my personal gold, I purchased a chain for Rs.1, 19, 439 Bill No.-50SI-120491, dated 6th February 2019.As the personal gold that I gave to Khazana Jewellery was a little bit excess by...

Today My mom & My fiancee visited to Khazana Ongole branch to buy gold for marriage. One of the employee behavior is arrogant and unpolite manner.
Executive is not showing multiple varieties and making fun of customer.
They(mom & fiancee) got insulted and left the showroom. We are utterly disappointed with this incident. I personally have good impression on Khazana. But now it got totally changed.
I want apologies from...

I am having a gold saving scheme numbered 08M1973 and for that account i have paid for the scheme in jan., 19 on 31st jan. But It's showing i have not paid.

Here's the receipt for the payment which I got online

https://www.onlinesbi.com/sbicollect/paymenthistory/paymenthistoryredirecturl.htm

DUA8177733 is the transaction number of sbi collect...

Yesterday i purchase gold in khazana at gajuwaka showroom, total billing amount is :1, 22, 300.00, & i gave the amount 1, 22, 300.00, but the cashier govind gave the bill of 1, 20, 300.00, at that time i didn’t saw the bill, by today morning i saw that bill, he gave me wrongly entered bill, nw i went to khazana showroom & i asked to that person but he not agreed for that, so please action as soon as possible....

Had purchased an scheme in khazana raj bhavani road somajiguda for which first month at enrollment they had took the payment from my card and said for second we will give communication for addl docs for which till date i had not received any kind of intimation not communication by calls mails messages, after 5 months by finding the receipt and came to same store for payment, now these guys are not accepting and asked to purchase the gold...

The branch in khazana vijayawada branch. Please take care of that because customer satisfaction is main to any showroom in this competitive world. The employees in vijayawada branch are responding very arrogantly and in unpolite way.. Making fun of people waiting at the counter and it doesn't suit to this reputed khazaana company. I request to take severe action on this particular issue that is effecting ethical values.....

I have joined the monthly pament scheme of khazana and have paid the instalments regularly and some times in advance. At the end of the period, my husband who is bank officer is transferred to tirupati and we have been residing in tirupathi for the last four months. The period of eleven months is over and i am eligible for purchase of an ornament. I have requested the as rao nagar, hyderabad several times for transfer of the amount to khazana...

I visited a khazana jewellery store at visakhapatnam, dwaraka nagar. Ms. Pavani asked us to wait for few minutes as she was busy with some other customer. We waited for more than 30 minutes. She was done with them and instead of coming to us, she shifted to some other customer who has just come. We waited for one hour and no one came upto show us anything despite asking them several times. Utterly disappointed....

Hi,
My association with khazana is almost 15yrs and i'm regular customer to khazana. Yesterday i reached out to kukatpally, hyderabad khazana branch to exchange my old khazana ornament which is 10 years old and requested for cash refund.
And i'm really disappointed with the response i received from the manager.
He says bill is mandatory for cash refund. How can you expect bill for 10year old ornament? I asked to get...

My name is b. Trimurthulu, phone no.[protected]
I have purchased silver item on[protected] at khazana jewllery, rajahmundry by 8.30 p. M.in this connection, i have used credit card for payment of above said item at cash counter, rajahmundry. The cash counter personal asked my credit card pin no. Then, i have reveal the pin. My last transaction has only that day. But credit card amount was misused various purposes on[protected]. The...

We visited one of your khajana showrooms at bhimavaram today around 8pm and I am very sorry to say that one of your employees named vijay didn't allowed us inside the show room instead of that opened door half and asked us arrogantly what do you want? Is it the way to treat a customer in khajana? His customer service doesn't match up to the brand name of khajana advice him to do job with passion and more patience with regards...

I would like to know credit card payment policy while payment card holder is mandatory?
My wife purchase gold and silver while billing time your employee argue in bhimavaram branch andhrapradesh
Previously she purchased ear rings in knajana kukatpally branch at that no one can oppse the credit card payment usaully my using my credit card.. She was very much dispointed i called and give pan card and addarcard but your employee...

We are regular coustmer for khazana jewellery we selected a chain and we want to buy ear rings when we went to ear rings section said to sit for 10 mins while we are waiting they are receiving other guys who came after us. We questioned the manager and he said that i[censored] want to buy u should has to wait otherwise u should go to another store. His response was in very rude manner. So we left the chain also. So pls take the action against then....

I have opted for a monthly gold scheme a year back and at the time of taking this scheme my preference is to buy a gold coin for future needs. The employee
Educated it would be beneficial if i take a braselet (Punjabi kadi) instead of gold coin as there will be nominal wastage aprx 5%. So i opted for the scheme.
Now a year later he refused to give the item as this item is in 12% wastage product. Please do needfull....

Ramya vignesh44 seconds ago
I bought few jewellery pieces on 20th november in khazana, chandanagar branch, hyderabad and asked a discount in the wastage... They quoted a discount in the wastage... The manager and the sales staff were not clear in explaining the discounted amount and due to communication problem i was also not able to understand properly and i myself quoted a discount in the wastage which i later only realized was less...

I have brought a gold chain weigh 8.38 on 11th nov 2017 at khazana jewellery, chaitanya puri branch, hyderabad they charged 14% wastage. I have brought another chain at r. S. Brothers same day weight 10.61 they charged 10% wastage then i realized i was cheated by khazana. On 12th nov 2017 i went to khazana jewelly and exchanged the chain which i brought previous day with the model which i brought r. S. Brothers they charged 14 wastage. When...

I have sell the old gold @ khazana jewellery from kurnool branch with 31.28 gms of 22k on 22/10/2017 of gram rate 2830 then the amount was 88522 but the invoice (56pi - 412 invoice number.) has given to me with an amount of 85, 879 the difference amount was 2643.00. Even i have called to kurnool branch they have not responded.
Can i have y the difference was given in invoice...?
[protected]...

I had visited the khazana jewelry station road sore vizag on 15 oct 17 evening and seen on necklace which is already selected by another customer (Who left without paying advance) even i had left without paying or asking them to reserve for me. Again next day morning 10.45 am on 16 oct 17 i had visited the store and asked for the same pice they showed me told i you want pls speek with floor manager for final discount i told give me some more...