Khazana Jewellery Complaints & Reviews

I had visited the khazana jewelry station road sore vizag on 15 oct 17 evening and seen on necklace which is already selected by another customer (Who left without paying advance) even i had left without paying or asking them to reserve for me. Again next day morning 10.45 am on 16 oct 17 i had visited the store and asked for the same pice they showed me told i you want pls speek with floor manager for final discount i told give me some more time & left without confirmation. Same day again in the evening 5.45 i had visited and told bill the same without ear rings they told i[censored] take without earrings there will be no exchange even i had agreed the same & went for billing by submitting my old gold & about to pay remaining balance by card suddenly manager came & stopped stating that this item is not for sales it is reserved by another customer who visited after me only. Here the game started actually know they got a customer who is willing to take. Along with ear rings which i didn't. So they let me to wait 3 hours and told this item is not for sale and returned my old gold and sent me back. After me left they sold to another customer who took complete set.

The dirtiest showroom i have ever visited.in vizianagaram khazana showroom the employees never show the product just chit chat with the employees beside them. Even the security who cleans the floor and opens the door also has some attitude. # showroom.. I want the sales zonal manager contact asap. I wanna kill these #. Every time not this is a first time.

Sir,

I am dr. L. Nagarjan, from thanjavur. On oct 2, monday, i went to trichy kazana to purchase a necklace. I have been a regular customer and made more purchase two months back. I had bad experience with your manager, who refused to reduce rs.500 from the netvalue after putting 17% wastage. I was forced me to go to other shop. He doesn't bother to lose a regular customer for the sake of rs.500.
My mobile no.[protected]. I had very bad experience with your manager. Please train people to respect the customer.
Regards
Dr. L. Nagarajan

[protected] on this date i purchase one gold chain for my regular use in nellore khazana branch but the chain model it's self some defect in the linking part after 2 weeks i went to showroom i will show them they achari what he told me it's model it's self problem came then same model same chain will be there in show piece in that piece also same problem iam asking them i have to change my chain what they told me that u have to loose making and wastage charges i[censored] r willing then we will deducting all making and wastage charges then we will replace so sad to buy in khazana manufacture defect also bear custumer's

Dear khazana,
Being such a huge competitor in the gold business they are cheating customers in the name sake of schemes which seems to be a pre-planned program which has became an habit for them it seems.
In detail last year 2016-sep:
We purchased a gold in chandanagar branch and the sales person informed me about the rs.1000-/ scheme where he explained that we will get 1000 bonus and 9% off in wastage as well. After...

I am b ravikumar from vizianagaram, ap, iam paticipate your scheam every month 2000/- the participate schem time your empolyes are talk to me after 12 months 2000/- added and 9% wastage covered at time of purchesing the iteam, already 11 months completed. But yesterday iam purches the gold iteam but no wastage charges removed so please tell me your clarity. My mobile no: [protected]. Vizianagaram, ap-535003.
Thanking you sir/ madam....

I had purchased jewellery worth 43500 on 24.06.17
From khazana jewellery purasawalkam
They refused my employer sbi id even though the amount below 50000
Please verify at your end whether largest public sector bank sbi is not a valid document for rs 43500 worth jewellery.
Please give me the details of valid documents. Please let me know the mobile number search software available with you, as i am your oldest customer of your khazana jewellery.

I have purchased payal jewellery from your showroom khazana jewellery pvt. Ltd at as rao nagar ecil on 26/04/2017 to gift my friends 10 years old daughter, while purchasing itself i asked them to give suitable size for 10 years girls but they have not shown any interest to give suitable size and just given randomly, now this size is too small. When i approached them over phone the answer is negative exchange is not possible. Now let me know i have not used at all it is unbox piece and wanting to just exchange not money back then what is the problem you have??? Small cloth merchant people replace exchange without any question. Such a waste treatment with customer never expected your brand people will do and behave like this. Finally i want exchange or i will raise this concern up to next level whatever cost.. Vijay singh tax invoice no 25si-1436 employee sold s. Mallesh /c:36/n:cash -01/01.

Hi
This is m. Satyanarayan from nellore, andrea pradesh. I am customer since 9 years. Before i lived in hyderabad they are also i purchased a lot and treated well me whole staff, but i came since nellore located in andra pradesh district 4 years back. When i went here your showroom i faced the rude behavior of manager. He is name anji reddy, he is speaking and rude. He said to that send to me out through security guard, what is this behavior. What is need customers or employees. Your losing the faith from people if you continue like this. We need to take action even i will for further action. Behavior of manager is worst. I have never seen such one shameless experience since my 9 years experience.

Hi,

My self mehar bought one gold chain 2 years ago from khazana kukatpally.. As i need money i want to sell that item, for that i approached khazana somajiguda, they said as i am not having bill, it will take 2 days to retrieve the bill and other 5 days to get money in rtgs, i had given my name and phone number, it was already 4 days i had given my details but no proper action was taken.

What is the difference between khazana and a small street shop, where is the security, where is the value for gold and money and even time. Is that is the way to deal with your customers.

Till now i may bought around 4 lakhs of gold, if this is the way i never ever buy even a 100 rs gold and even suggest people not to buy anything from khazana describing the whole issue.

Thanks,
Mehar shareen s

We came to Khazana showroom at Dwarakanagar to shop jewellery to my marriage we hav waited since 30min above Gopi is the shop keeper for that section but there is no shop keeper responded we've asked the manager named B Anil Kumar he replied a reckless reply to us very worst service provided to my family try to respond to improve the nature how to treat the customers, thanq

Khazana punjagutta store manager Dinesh Joshi is rude to customers.Bargainig and negotiating is part of regular transactions but what came as a shock to us is the careless attitude towards customers. Mr.Joshi doesn't have a basic etiquette in dealing or talking with customers .He is careless and has a poor customer attitude towards customers and queries

Recently[protected] I bought a Diamond Jewellery from Khazana Jewellers, Jayanagar, Bangalore-560011 worth Rs 53600 and a black beaded gold chain worth Rs 25, 430.

I started wearing the jewellery only starting Dec 2015 (since this was a mangal sutra pendant and my marriage was on Nov 23rd) and in the month of Feb I noticed that one of the 67 pieces of diamond is missing.

So i suddenly realized that this is...

Dear Sir,

Presently I am working in Khajana Jewellary as Sales Executive, that they are pressuring employees more to do more Purchase Advance Receipt(PAR). PAR nothing but schemes. Customers are not ready to do but our management are pressuring the employees to do PAR's with customers. Please save from presurre and avoid those schemes in jewellary industries. not only in Khajana jewelary and also in all jewellary showrooms. Please save the employees.

I have purchased gold jewellery in hyderabad branch which was defective, so i had to return it back. They have take the gold and not returning my money back. They are saying i have to buy the gold in the same store...as i dont like any models there and lost faith in that store. i want my money back But the store manager is only giving credit note and not my money back... Please return my money....

Sir/Madam, with reference to my complaint dt.8.8.2015 &11.8.2015 This is with reference to Tax Invoice No.31SI-9630, dt.24.07.2015, Chaitanyapuri Cross Road, Dilsukhnagar, Hyderabad-500 060 that I have purchased Two Finger Rings, Gold quality –BIS 916. Two finger rings weighs (net) 4.950+6.070 @ Rs.2344 per gram and stone CZ weighs 0.510+0.[protected]@ Rs.700. However, it is found that the V.A.(Value Added) is calculated at 21% which is higher than any Jewellery shop charged. When I enquired other Jewellery shop they told me usually for finger rings they charge V.A. at the range of 9-11%. When I contacted my friends/colleagues before purchasing finger rings the KHAZANA JEWELLERY charge V.A. @ lesser % than any other Jewellery Shop. Recently I purchased Finger Ring in JOS ALUKKAS as I could get model in KHAZANA JEWELLERY they charged V.A. about @11% only. Being charged more V.A. I was at loss of Rs.Rs.2583/-. This may be clarified and arrange to pay back the excess amount charged. To day a representative from KHAZANA JEWELLERY on his Phone No.[protected] spoke to me at12.32 PM and informed that your complaint would be resolved within minutes and enquired my account details of SBI. As I told that I am having account in SBH he asked my ATM details then I told my SBH ATM Card Number Then your money would be credited to SBH and SBH will provide OTP and asked to convey the OTP. But I did not received any message regarding OTP. Then he gave Account No.[protected] and asked me to operate from SBH ATM. As he guided me how to operate. Accordingly, I inserted my ATM Card, entered my PIN Number, Card to Card transfer, entered the account No.[protected], Rs. 14786 at the amount space, savings then it is processed with a message you have completed transaction. I took Mini statement, I realised that instead of increasing balance reduced Rs.14786. I immediately called to him. He told don't worry your money will come back and operate same procedure by entering Rs.9680 at the amount space, I proceeded and again Rs.9680 also reduced from balance. Again I called him. Don't worry you get entire amount within 24 hours. Half an hour back I took Mini Statement but no amount is credited. I humbly request to look into matter and help to get back entire amount. Thanking you, Yours sincerely M. SUDHAKAR RAO Mobile No.[protected]

Sir/Madam, with reference to my complaint dt.8.8.2015 &11.8.2015 To day a representative from KHAZANA JEWELLERY on his Phone No.[protected] spoke to me at12.32 PM and informed that your complaint would be resolved within minutes and enquired my account details of SBI. As I told that I am having account in SBH he asked my ATM details then I told my SBH ATM Card Number Then your money would be credited to SBH and SBH will provide OTP and asked to convey the OTP. But I did not received any message regarding OTP. Then he gave Account No.[protected] and asked me to operate from SBH ATM. As he guided me how to operate. Accordingly, I inserted my ATM Card, entered my PIN Number, Card to Card transfer, entered the account No.[protected], Rs. 14786 at the amount space, savings then it is processed with a message you have completed transaction. I took Mini statement, I realised that instead of increasing balance reduced Rs.14786. I immediately called to him. He told don't worry your money will come back and operate same procedure by entering Rs.9680 at the amount space, I proceeded and again Rs.9680 also reduced from balance. Again I called him. Don't worry you get entire amount within 24 hours. Half an hour back I took Mini Statement but no amount is credited. I humbly request to look into matter and help to get back entire amount. Thanking you, Yours sincerely M. SUDHAKAR RAO Mobile No.[protected]

Reason of rejection
Sir,

My name is A.Siraj Basha.I had applied for pf withdrawn in my pf account but as per online pf status my claim has rejected.but i am unable to find the reason of rejection. I am trying to find by phone and mail but till now i am not received any response.

PF A/C NO. TN/MAS/[protected]/1464

Kindly give me update of reason of rejection.

Regards
Siraj BAsha.A
Mob; [protected]

After all our complaints no one has taken action on this, above in which Mr Raja is supporting her Nethravathi which is not correct. However it is very clear that we should not to enter into the shop. Nethravathi SB insulted us over and above people calling & supporting her. Thanks On Sun, 18 Jan 2015 23:15:08 +0530 "Abdul Rahman"<[protected]@rediffmail.com> wrote > > > On Sun, 18 Jan 2015 23:14:37 +0530 "Abdul Rahman" > wrote > >Dear Team, > > > This is the proven compliant, not just a compliant We had been to your Store > > > in Jaya Nagar 4th Block, & would like to buy Loan Arram, There is lade by Name > > > Nethravathi SB, They way in which behavior too rood & rash & We have not expected > > > that, Yes we also spoken to her not rood & we would like to make her understand, > > > But still we fail, > > > We know Location Manager for so-many years he is very sincere but his not > > > seen the argument, We had purchase lot of ornaments, > > > However later after I just asked her the name & I said i will compliant your > > > Mangers, she just smash the calculator & "say boldly thanks & Let me see" > > > Please check & play back the Cctv & take the necessary action on that, If I > > > have done the mistake I will come your place & say sorry. > > > Poor Manager he is not know all these things without knowing he is finally > > > supported her. > > > Manager who was there & he do not have any mistakes. all people thinking we > > > have a mistake & she is not the correct person for sales & support. > > > Since & we are into Project & customer service, I am head. > > > We are sorry to come to your place, we will not visit next time. > > > > > > Note : Please check your cctc > > > > > > Please reply these mail id to me so that I would like to share my experience to > > > them. > > > > > > Mr. Kishore Jain, Managing Director > > > Sir she is not your employee > > > A. Kannan, Head - Finance > > > She is not a Asset & she is the Expense of the company. > > > Joseph Varghese K, Head - HR > > > She negative the attitude employee > > > Vincent D Braganza, Head – Sales & Operations > > > She will not be you sales team > > > Sanka Indrani, Company Secretary > > > Madam I respect female because my mother, Wife, daughters are female > > > > > > Thanks for your service. > > > Ashok Kumar A > [protected] > > > > > Thanks and Regards > > > Abdul Rahman > Get your own FREE website, FREE domain & FREE mobile app with Company email. Know > More > > Thanks and Regards > Abdul Rahman Get your own FREE website, FREE domain & FREE mobile app with Company email. Know More >

My Name is G.ASIR SELWYN RAJASINGH, small customer of Khazana for the past one year. We did very small jewels procurement from your Tirunelveli Branch. On[protected], we have purchased two SALEM weighing 71.260gms vide bill no-21SI-13081 dated[protected] for Rs.2877/ against our old two number s of SALEM which was purchased three years before from Rajadeepam Jewellery. We have used the new one only for Christmas celebration on[protected] and removed & kept in house before attending one funeral function today[protected]. When my wife took again to wear, she found that both ends of SALEMs are very much weak. We took the same to your Tirunelveli branch @ 8.00PM [protected] and asked for replacement but they have straightway rejected our request. We have really argued for our rights to get replacement but they said they can do only repair / correction. We are not agreed for the repair or rework as we do not accept brand new one with REPAIR. This can be verified thro your CCTV records. We would like to furnish the below points for your immediate ref 1. My wife is a teacher and she never handles jewels roughly. 2. She has used hardly for one day (max of 24 hours) and with 24 hours the link is going bad means ether it must be used wrongly by us or pulled out by hard objects at our end . In that case that incident must of NEAR MISS /accident but it was not happened so and she was very much present to your staff. 3. MOC of the SALEM is not made of clear properties or STD compositions which you can verify and catch hold your inefficient sourcing team and very poor QAQC team. 4. The values are not much but the way handled by your staffs are very poor and like street merchants, not like a matured customer handling team. 5. No proper supervisor to handle the issue. 6. No person to take immediate remedial action to satisfy the customer. We have left the SALEMS without taking any receipts and we said that we are donating to KHAZANA as IT(KHAZANA) is looking to cheat customer and we would like to create customer awareness not only in Tirunelveli but all over Tamilnadu.