Khazana Jewellery Complaints & Reviews

I bought a pair of ear rings during my transit at gajuwaka visakhpatnam outlet. On 25 june 2022, i purchased the item and wore them. Its not even a week, it broke into two and fell down. Soon someone noticed the assimilarity on my ears and pointed. And i could trace the fallen part. I wish to find out what is your resolution. I am not locally placed.
Poonam. [protected]@ gmail. Com
[protected]

When I pay monthly installment it showing internal server error how can I pay the amount for this month.

Kukatpally branch customer service not good and attitude billing person srikanth not respect me rude behaviour and scheme details not jenuine words this is not good worsted service so please correct the staff otherwise brand name collapse thank you

Dear sir,
I have purchased gold ornaments few time in ur showroom, I need gold bangles for baby for enquiry in WhatsApp,
Your manager see the message and no response, I think ur management is customers is waste, so no response

Very good staff sir
Thank you sir
Good

My mobile [protected]
[protected]

Sir i brought a kadai in bellary branch but that kada border is very short like a laser blade we can't wear that, i purchased last six month back I wear only 6 times, actually in my family nearly 1 kg gold you purchased in that khajana jewellers but still manager not responding and i am very upsetted please solve this problem.
Basava reddy
[protected]

Yesterday I have bought silver anklet. I have given my old anklet for size checking it's 10inch. But they have given 9.5inches I didn't notice that due to heavy crowd. They have given me wrong size, today I gone there to return it, they have told they won't exchange this. They will consider this as an old one and less 25% as wastage. How could it be possible.i have bought it yesterday only due to their mistakes it's small in size. How could I lost my money.

Sir
This is j. sarala regret to inform you that we have experienced an awkward situation yesterday when we have gone to purchase gold ornaments to your khammam branch your counter sales personnel sales supervisors cash counter persons behaved very recklessley adamantly no proper attention lazy attitude .

You are frauds. You robbed my hardwork. So kindly call me back and solve the query. My number is [protected]. My name is ravipalli chandan kumar.

Hi team,

On Feb'15'2022 i have paid my gold scheme amount trough my mobile App which is amount of 8000. While doing the trasactoin, i have made on transaction which got failed, but money got deducted from my bank Account. while i have reached the my bank ICICI they have mentioned that the amount was sucessfully debited from my account.

My Mobile - [protected]

Could you please provide refund of amount 8000 from Khazana Jewellery.

Thanks,

We are paying monthly advance payment to purchase gold. They rejected the payment of one month and staff is not giving proper information.

In the name of scheme, employees of the KHAZANA jewellery store, Kurnool,
Namely
1) G.Ashok Kumar
2)Abdul Irshad
3) Chari V.J
4)K.Hari

kept on asking us to wait even after telling the importance of time and situation.

Had a bad time

I am unable to pay online an amount of Rs 8000/- to a schedule I have joined in khazana jewellery. It says internal server error
Kindly resolve this

విశాఖపట్నం మెయిన్ బ్రాంచ్లో సేల్స్ గర్ల్ బిహేవియర్ బాలేదు స్కీం కడితే ఒక లాగా కట్టక పోతే ఒకలా ప్రవర్తిస్తున్నారు 2ను ఫ్లోర్ రింగ్స్ సెక్షన్ లో ఇది మీరు చెప్పాలి ఏ రోజు నేను గోల్డ్ ఐటమ్స్ చాలా తీసుకోవడానికి vatchanu కానీ ఒక సేల్స్ గర్ల్ sechem కట్టనందుకు చాలా రూడ్ గా ప్రవర్తించింది అందువలన నేను లలిత జెవెలరీ కి వెల్లవాలిసి వచ్చింది సో మీరు మీ సేల్స్ వాళ్లకు చెప్పండి caustomour ని మర్యాదయగా చూడమని

Customer service is poor my installment month js missing

10th installment of gold scheme by online transaction shows pending even though money debited. What is the reason? When will money get back?

I called to Vijayawada mg road khazana jewellery. But they don't lift my call even I am trying many times...

I Mr.G.Prasadu Babu have opted two schemes nos.16N1217 (myself) and 16M13494 (in my spouse name) and closed these schemes yesterday i.e.19.12.2021 at KPHB Branch, Hyderabad.

As per agreed terms of schemes, I am eligible to get 17.17 gms without any deduction on account of tarugu/depreciation except GST @ 3%. I have purchased an ornament of 25.10 gm. vide invoice number 16SI-17334, dt..19.12.2021 and for balance 7.93 gms paid in cash at agreed terms as per attached details.

Your persons have collected Rs.502 excess amount on account this transaction due to GST collected on discount offered on above said schemes also. GST amount shown at the time if estimate given for Rs.3994 but where as in original invoice amount shows as Rs.3548.

I am basically qualified ICMA and working in reputed organization in GST & Accounting areas. Your store In charge Mr.Anji Reddy, KPHB, Hyderbad trying to make customers as fools and he is thinking i don't aware of this calculations. I am not accepting this at all.

Kindly go through bill details and attached workings and refund excess charged amount immediately to my bank.
regds
Prasad
[protected]

I have paid my Gold Scheme Amount using Khazana App on Dec 3 2021, my Amount got deducted but the status is still "Pending".If the Amount has not been reached to your end, Please confirm the status ASAP.

Hi, I have joined last month in 11 months plan but after paying of first installment simply telling no free gift stock and telling we will send later to your address but till now not sent it's already nearly 1 month is this the way to treating the customer like top brand company

As v indulge to exchange old gold to buy a new one.. They made us wait for more than 30 mins... Reasoning that the weight machines r out for service.. And v walked away... Pls ensure to have a ready weight machine always...

I have joined in a scheme in last year Nov by paying 5k/month, scheme details are - whenever we pay 5k for particular month the same amount of gold will be credited to our account which is clearly mentioned on the form. Due to some reasons I have paid only 45k, 10.05 grams of gold credited to my account which is clearly showing in my Khazana account but when I purchased gold on 14th Nov 2021 they have considered only the cash which I paid(45k) not ready to consider the gold. When I reached store manager regarding the same he is rude and not ready to solve the issue.