Khazana Jewellery Complaints & Reviews

My mother is a regular customer of khazana jewellers which is located at dickensons road. My mother had a gold necklace and a finger ring which was made by our family goldsmith. During my sister's engagement my mother planned to buy gold in exchange of her gold necklace nd finger ring at khazana. Before going to khazana we went to malabar gold shop and checked our gold purity and itz cost. Our necklace purity has come 87% and finger ring 84% which was matching with goldsmith data given to us. My mother was attracted by the collections in khazana so i went to khazana with my mother.in khazana we showed our necklace nd finger ring to floor manager who was a lady called ms. Deepa. S.
She took me to check purity of the necklace and finger ring to counter where one person was sitting for checking purity.
He checkd purity manually and estimated finger ring purity as 84% and necklace purity as 80% where as in malabar, for necklace it is 87%, on being askd wt is the proof will u give, he has no answer. We showed purity slip which was checkd in malabar. After seeing that floor manager has managed to increase purity of necklace up to 84%.
I started clearing my doubts regarding purity of gold by comparing with malabar slip.
Ms deepa said to us first to select any jewelleries and later she will provide us proper estimation. We selected 2 pairs of ear wears and final price was calculated. We askd ms. Deepa to get us proper purity of necklace at least up to 86% and we will pay extra 5k for those two ear wears in exchange of our 2 ornament. After a lot of discusion and bargaining she agreed for 5k and later she askd us to get heat treatment of necklace inside their shop. We got it heat treated and back to ms. Deepa when we were giving 5k she raised price from 5k to 5700rs.
I and my mother were very shocked, and we asked her we will give only 5k as per our deal. After geting it heat treated she began taking advantage and was not ready to take 5 k. We were shockd and hurt becz of her cunning behaviour. After arguing also she did not take 5k. Finally we gave full price came back to home.
This is how these khazana people cheat customer.
These khazana people are cheating educated people what if a common man with less knowledge about gold shopping come to their shop, he is finished in their hands.
Please be aware of these cunning peoples my dear brothers and sisters.
I request to concern authority to look after the issue.
Dnt provoke public to go consumer court.

I along with my father visited khazana showroom on 11/07/2020 and we choose some jhumkas and asked their staff to bring us estimation and once the product was fixed and we decided to buy their staff introduced us to their floor manager and this person greeted us in avery respectable way and in return my father did too and when it was a discussion about product my father very gently asked is any change to reduce the amount and to mention my father was addressing this person as sir all he asked was "is there any possibility to reduce the price if their kindly please do" all the did was to cut some price i agree what ever was possible to him he did and my father was still trying to make a conversation he didn't even respond or looked at us he simply just walked way. This may not be an great insult or issue but the way one sales person or manger should respond to his client wasn't at all seen or visible. And the staff person somehow again got him back to speak to us he did the same thing.
.
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Its the respect towards elders and towards the client most importantly is demanded in return.
The simplest resolution of the complaint i demand is small apology to my father.
By the floor manager,
Khazana jewellers,
Vizianagaram,
535002.

He can directly make a call and say sorry
[protected] is the contact number.

Sir,
I started two monthly contribute scheme to wavier of losses of making charges in july2018. I paid full amount 110000/-. But didn't purchase in july 2019. The amount with them completely with them upto11 july 2020. I. E twice the scheme period. But i got examples making charges on rupees 110000/- only. I purchased rs 330000/-. But i got making charge examption for 110000/- only even the fund twice the scheme period at kazana jewelry punjagutta branch hyderabad.

I am a member of monthly scheme member..in this situation i would like to pay online.. I don't find link.. Please provide the link to pay my monthly instalment.....

Team,

I trying to pay online payment for khazana gold scheme but hard luck there is no way it is not showing any payment method.

I tried to pay as usual through https://www.khazanajewellery.com/ then selecting online payment it redirecting to sbi page and then it showing a message from sbi page as "no payment categories available for the selected institution".

Is there any other option for paying...

How to pay monthly payment through online, please provide detaila

Monthly payments

No morals to bhimavaram branch staff.. I have been there 5 to 6 times for single scheme.. Disgusting jewellery shop i have ever seen.. Lost my schem money and my jewellery too.

Dear sir / madam

I am pay every month gold scheme but last 2months i am not pay any amount if any possibility please shere online payment link
Thanku
[protected]

I have to pay 2instalment of Rs.4000 for the months of April and may20 how to pay online

Not work. Montly scem advance. SBI online paymant. Month of may 20 RMN. No.32 12241 paidi ramana. 32 12240. P. Nagamani. Request. Forved. Comlite. Thak you.

I was using khazana online portal to pay my monthly payment scheme "purchase advance". Till April the portal was working. From May 1st 2020 when I tried to pay online it says payment is already done for April month but I am trying to pay may month amount. I tried may 1 and then may 2. Still same issue.

Hi sir actually, i join monthly plan for 1000, evry mnth i pay in the online only, but this month, iam trying lot of times to pay on online but it was not showing any successfyl payment, today is last date for payment for this month, give another option for payment pls, i want to pay to the khazana for monthly plan, but my sbi debit card was not wrking for ur online process, what next i dnt knw, i[censored] dnt give me another option i'll stop in this month for monthly plan, what is this all sir i have problm but ur telling showing me strong ness inthe compliant, what's going on, p

How to pay online payments

My member ship no: 14M8312, name Garikipati jagadeshkumar, kakinada. Please tell me my present status, am trying online payment but not successful, I dntknow what reason, I think my advance instalments completed.If not tell me what can I do, further step. Regards,

I took monthly sceme...in bangalore. Marthahalli...5 months done from last 2 months that means march and april i am unable to the amount becouse shops is closed and nd not getting online payment option... I didn't not know y kazan's will not take care of customer satisfaction and i spoke with person who is working kazan's billing session regarding my payment alert he said don't know... Kindly take it as a priority and resolve it asap. Thanks/bhavani

Dear sir,
I have joined in khazana jewellery purchase advance scheme in the month of february 2020 date 15.02.2020 and since then i have paise two installments @ rs 8000/- per month thus i have totally paid rs 1600- but i have not received any communication regarding acknowledge ment of receipt of the said money nor any monthly statement through mail to mail id: [protected]@gmail.com.
Hence i would request you to respond and acknowledge the same so that i can continue to deposit the amount inline.
Unless i am communicated in this regard i cannot continue this scheme.

Thanks & regards,
V. Joga rao
Mob. No. [protected] & [protected]

How to pay for monthly schem

My monthly scheme payment I need to pay this month, . i need payment method for this Lockdown

Dear sir, i joined the monthly payment scheme of rs 5000/- per month in the month of feb'2020. Next payment was due in the month of mar'2020. On 25th of this month i made a online payment but it was not sucessful. And due date being end of this month and shops being not opened please advise how the payment to be made. My par no 11m12907. Please advise...