Khazana Jewellery Complaints & Reviews

I have to pay 2instalment of Rs.4000 for the months of April and may20 how to pay online

Not work. Montly scem advance. SBI online paymant. Month of may 20 RMN. No.32 12241 paidi ramana. 32 12240. P. Nagamani. Request. Forved. Comlite. Thak you.

I was using khazana online portal to pay my monthly payment scheme "purchase advance". Till April the portal was working. From May 1st 2020 when I tried to pay online it says payment is already done for April month but I am trying to pay may month amount. I tried may 1 and then may 2. Still same issue.

Hi sir actually, i join monthly plan for 1000, evry mnth i pay in the online only, but this month, iam trying lot of times to pay on online but it was not showing any successfyl payment, today is last date for payment for this month, give another option for payment pls, i want to pay to the khazana for monthly plan, but my sbi debit card was not wrking for ur online process, what next i dnt knw, i[censored] dnt give me another option i'll stop in this month for monthly plan, what is this all sir i have problm but ur telling showing me strong ness inthe compliant, what's going on, p

How to pay online payments

My member ship no: 14M8312, name Garikipati jagadeshkumar, kakinada. Please tell me my present status, am trying online payment but not successful, I dntknow what reason, I think my advance instalments completed.If not tell me what can I do, further step. Regards,

I took monthly sceme...in bangalore. Marthahalli...5 months done from last 2 months that means march and april i am unable to the amount becouse shops is closed and nd not getting online payment option... I didn't not know y kazan's will not take care of customer satisfaction and i spoke with person who is working kazan's billing session regarding my payment alert he said don't know... Kindly take it as a priority and resolve it asap. Thanks/bhavani

Dear sir,
I have joined in khazana jewellery purchase advance scheme in the month of february 2020 date 15.02.2020 and since then i have paise two installments @ rs 8000/- per month thus i have totally paid rs 1600- but i have not received any communication regarding acknowledge ment of receipt of the said money nor any monthly statement through mail to mail id: [protected]@gmail.com.
Hence i would request you to respond and acknowledge the same so that i can continue to deposit the amount inline.
Unless i am communicated in this regard i cannot continue this scheme.

Thanks & regards,
V. Joga rao
Mob. No. [protected] & [protected]

How to pay for monthly schem

My monthly scheme payment I need to pay this month, . i need payment method for this Lockdown

Due to covid-19 outbreak there is complete lock down from 22nd march 2020 and how are we going to pay our monthly installments. There is no further communication from khazana jewellers on this. If i pay online payment it must not affect the current scheme and you should be responsible to take up measures from your side as a customer we are ready to pay due to un natural circumstances we are facing this issue.
If i am paying online for this month's installment it must not affect the scheme and promises that were made while paying for this scheme.

I paid the online payment for my gold scheme opened in T Nagar branch on 21.03.2020. The chit amount of Rs.4000 has been debited from my debit card, but the transaction status is showing as “Failure”. I tried to contact Khazana jewellers T Nagar but no response. Help me to resolve this issue.

Sir, i opted for rs.3000/ month gold scheme for 11 month and deposited on 17/10/19 at vizag station road khazana mall under code of one of your employee code no. 02m11290.
I have paid rs.3000/ through my sbi card 9713 (Last 04 digit) and from a/ c no.[protected] (Naval base, vizag branch) and my mob no. Was given [protected].
Even i got sms on 22/12/19 and 21/01/20 (21.02&21.25 pm respectively).

I went personally to your this branch to 22/01/20 to enquire and deposit but your staff could not find my mob no. And details.

I feel cheated by someone as it is not traceable hense i am not able to deposit further.
Kindly look in to it seriously. Sir/ madam
Regards
Rakesh kumar, [protected].
[protected]@gmail.com

While joining the scheme khazana jewellery representative said,
It is 10 months plan, each month we have to pay the fixed amount 10000rs. Every month when we pay that particular day gold rate weight will be added to our account (3500 is the gold rate and plan amount is 10000 i. E. 35000/10000 = 3.5 gms), likewise each and every month scheme amount will be converted to gold weight as per that gold rate of the payment day. And also there will be no making charges.

When we went to claim the gold plan on 28th feb 2019 @ tirupati, khazana jewellery saying we will get the gold rate as plan claiming day, which is not the initially told to us. I saw other people also facing the similar issue.

Parno. 11m5608

Hi team,

Yesterday i have purchased the gold worth of 7 lakh 70 thousand rupees in srikakulam, but while they have generated the invoice.in the invoice they have showed me the paid amount amount is 7 lakh 69 thousand only. And they have given one coupon worth of 1 thousand and told me that khazana will generate bill like that only.

I just would like to know, is it the way khazana is doing the business, i am waiting for your reply, i would like to escalate this issue to the next level based on your reply.

Regards,
Suneel kumar.
Hr. [protected]@gmail.com

I'm krishna veni. I went to khazana jewellery in tirunelveli branch to pay our purchase advance amount but there are no one person to billing.in heavy rain, i fully soaked but they don't respond to us. I was eagerly to pay our amount to their purchase advance amount. But there was a worst experience. Very very bad sales service. I returned to our home without paying our amount. Here after we don't spend our amount to your gold scheme purchase advance.

I visited khazana jewellery in their warangal branch on 09.10.2019 i wanted to exchange my old gold and silver jewellery to buy earrings. I selected the jewellery and informed the sales person that i want to exchange my old jewellery then they showed me the way to “achary room”i went to “achary” room, there a person cleaned and weighted my old jewellery. Packed it and gave back to me to show at the counter at the time of billing. I went to the billing counter along with this packet to pay the bill after selecting my new jewellery. There the person sitting in the counter again took the old jewellery out and started rubbing to a stone on his desk. I asked him what’s he is doing then he replied back rudely this is the process here. I again told him that recently there is an advertisement of kalyan jewellers that they are not using stone to rub the old jewellery. I told him the same then another staff member replied in a sarcastic way. “madam this is not kalyan, this is khazana”. I regret purchasing the jewellery there. Actually jewellery is already estimated at the achary counter then what is the need to rub the jewellery again. And it is my right to ask what that fellow is doing with my old jewellery. Certainly i felt something wrong is going on and this jewellers are cheating customers. Those 2 persons sitting in the billing counter are not properly trained to handle customers and has no patience to answer customer queries. Totally a bad experience with khazana. I usually go with grt jewellers in bangalore. This time i came to my hometown on dusshera occassion and grt is not there in warangal, so i went to khazana. Now iam sure i will never purchase anything from khazana here onwards. Their jewellery testing methods and staff courtesy is pathetic.

My name is naresh from hyderabad, i was purchased the gold approx 2lakhs in this year, so while purchasing gold one of your sales manager advised to take the gold schemes. So we were decided and took the 2gold schemes while we they had promosed us that their collection person will come and receive the money. We paid 1st emi on march -19 month and then nobody has come from khazana jewellers kukatpally branch. So we again went to kalamazoo for purchase the gold and paid for 2months gold scheme emi. Later in busy with some circumstances and office work i am unable to go to shop, so i called 3 to 4 times collection person mr. Harsh and khazana branch, they responded to calls but they did not come to collect the cash and did not send the persons from khazana. Now it's been completed 5months due. So i went to khazana yesterday, they you can't continue the scheme after 3months continues due, so you have to purchase some gold which you paid for emi worth and they had deducted the gift money rs 886.00, so why you people attracting to the gold schemes and not following up and there is no response from after customer complained about it. Please reply to my query and i want my money back because there is no any mistake from my side although deducted my money for the gifts being a global jewelers it's very poolishness and it will effect to the reputation also, and also i want complain about customer relationship manager mr. Pradipta of kukatpally, hyderabad branch he does not have the ethics, respect and communication ability. He just denied and smiling.

I have taken a neck piece from khazana jewellers, i have used it just for couple of times that for an hour each time. After one and half year it turned to color of copper... It's disgusting... I feel like bought a copper ornament. I'm very upset with this... I want to take some action on this.. Looking forward for a justification.
It's been a 4 years of relationship with khazana in buying jewellery. No doubt, i wouldn't be continuing buying here.

Today i will go to the store and complaint about this.. May be it's a small issue for them... But for me it's not.

Regards,
Rehana

Sir
Monthly advance scheme was introduced and they are collected monthly after maturing the scheme i have selected the ornament and paid in addtion to the scheme amount i paid an additional amount of rs.50, 000/= on 03. P8.2018 and remaining balance amount has to pay an amount of rs.10, 000/= only. The above said company was adjusted the amount of rs.50, 000/= that day the maturing amount was not adjusted same day because of balance amount of rs.10, 000/= next day was adjusted and raised the pergram rate as per revised rate was collected even the advance received amount is in the company it is very irregular and also treated as cheating