Khazana Jewellery — Scheme related complaint

Address:

Khazana KPHB colony

I have joined a 11 month scheme in khazana, KPHB Colony, Hyderabad, Telangana.. I have paid the complete scheme amount for 11 months through offline and online modes of payment. When I went to the branch to redeem my scheme via purchase of jewellery. They were like I paid only 10 month scheme and due for one month, when I questioned about it, I was recklessly answered to get my payment receipt. I was completely dissatisfied and anguished by their behaviour..
Awaiting a quick response on my complaint