Khivraj Bajaj — service complaint of khivraj motors, bangalore

Address:

Bangalore, Karnataka, 560001

This is regarding the period service done for my vehicle Pulsar RS 200 with registration number: KA05JZ9441.
I have given the above said vehicle for periodic service on 12-Oct-2019, at Khivraj Bajaj, Kasturba Road, Bangalore branch after completing 13000 kilometers. I was surprised to note that after completing only 13000 KM, they told me to change the chain and sprocket of the vehicle. As per their advice i got it changed and the amount for the service came to around Rs. 4700/-. After the service when i took the service for test drive, i found that the coolant of the vehicle was leaking. When i reported the same, they told that the radiator has to be changed but they do not have the radiator, so they told me to take the vehicle to another service center (Khivraj Motors, Hessarghatta Road). I got the radiator changed from there and paid around Rs. 3000/- . On 20-Oct-2019, while i was riding my vehicle in road a huge sound came and the back wheel got struck there. the back wheel was not moving. Being Sunday, Bajaj authorized service centers were closed and i had to take the vehicle to nearby shop where he told that the front spocket was not tight enough and got removed and got somewhere in the road. I am attaching the photo of the front area. The workshop people got new spoket set installed with a cost of Rs. 2700/-.

Please let me know, if this is the service being done by authorized service center, and so frequently the parts are to be replaced, then i will we trust Bajaj vehicles and what kind of experience, we will be sharing with our friends and relatives regarding Bajaj Vehicles.

I am attaching the photos of all bills, and vehicle condition after service. Please note that before giving for periodic service there was not problem with vehicle.