Khosla eShoppe / Khosla Electronics Complaints & Reviews

Hi, respected mr. Manoj khosla,
Till now i did not get any reply from you, regaled emailed.
This is dr. Debashis modak from kalyani, nadia, west bengal i am a customer of your company last two year and i ave bought many of my home apparatus from kanchra para khosla electronics, 24 pargana (N), last 20/12/2018 i have purchased wm-tl whirlpool (K[protected], model no.360 bloomwashpro7.5 graphiite 10ymw[protected] by 222900.00 rs.
But till now i did not received my product but your employee has delivered one unknown product which i did not purchased, so it been a long time my money has been used your company for last 6 days wit out my benefit,
So i have claimed my money back with in 24 hours, i have attached my bank account as well
Dr. Debashis modak,
Name of bank state bank of india
[protected], ifsc sbin0001082

Sir taken haier bmr from khosla branch on tonk road jaipur rajasthan on 24th of nov 2018. Rcd fridge on 26 th. On 28th demo person came and opened the fridge there were several scratch on door. Complained on customer care with complaint no. J[protected]. After follow up i was told that your bmr will be replaced by store itself and company has approved the exchange. But after 15 days still sales person kaushik and bm mr. Brijraj is saying your changed bmr will be delivered today evening by 8 from past 3 days. Several times they even didn't picked my phone.

With reference to the above captioned subject, it is to bring into your notice that i have purchased a washing machine bearing model no. Wm_tl - samsung k[protected], from your company through invoice no. 09824/1819/03148 and invoice dated 7.11.2018 for the amount of rs. 27, 500. The product was delivered at my place on 10.11.2018 and the same was opened by one of your company person when he visited our place on 11.11.2018. As soon as the product was opened, he informed us that there is a dent on the washing machine and that the same is required to be replaced and the same shall be replaced by the company. Relying on the suggestion given by one of your official, we were rest assured that the washing machine shall be replaced. But to the utter shock of my conscience, the said machine has not been replaced till now and you have been delaying the whole process unnecessarily thereby causing mental agony and unnecessary suffering to me. I have been coming to your office regularly but you have failed to provide me any satisfactory response. By way of this email, i sincerely instruct you to replace the washing machine with a new one at the earliest from receipt of this mail, failing which i shall be compelled to take strict legal action against you, which shall be at your cost and consequences.
Yours sincerely

Sankalp jain

Mob no. +91-[protected]

I purchased a lg washing machine from khosla electronics kakurgachi kolkata. This was our first purchase from khosla, certainly the last and we are highly dissapointed.
The contact numbers given are not picked up. The delivery was delayed we excused it for the ongoing festive season. However the calls go unanswered and if at all it is picked the operator is in hurry to hang up. They do not listen to the problem and instantly plus rudely...

I purchased a microwave oven on saturday and was promised a demo session on monday, but this did not happen. 4 days later i went to their shop, they directed me multiple time to their upstairs showroom and that show room told me to go downstairs.
After which they promised to send someone that day itself again, no one came. Finally i went to their shop again where they kept making mr go upstairs and downstairs asking me to talk to at least 4 people who worked there. All who insisted that this was not their job and that i should talk to some one else.
Again i was promised someone would come today, however no one came.

Not to mention numerous phone calls to the sales man and the company number where no one picked up.

The services are horrible. If you cannot deliver do not promise to do so. They are active as long as you have not paid the bill. As soon as you have they neglect their duties.

I am disappointed and harassed by their hesitation to work and complete neglect to consumer's feeling, further i still do not know how to use my microwave.

We purchased a tv of 55 inch and worth rs.84, 000 of samsung company from your showroom situated in tonk road, jaipur, rajasthan at the date 5 november'2018 i. E on dhanteras and we expected the delivery on the same date but they didn't did the delivery on time and neither they gave us any kind of gift vouchers or any kind of facility and they promised to get it installed and delivered by yesterday but later on they denied and ignored our...

Dear/madam,
I'm sandip gomasta, i have purchased a sound system (Lg ok-55) from khosla electronics, barasat, on 16th october, but still waiting to receive the device, when i call they are showing several excuse, now they did not pick my calls, yesterday evening when i call them, the security guard receive my call. Again today when i call them, they inform me your product dispatched from our store on 8th october 2018, our delivery person call you but you not pickup the phone, that's why you are facing the problem, my question is - if i purchased the product on 16th of october, how they call me on 8th october? They totally misguide me. Please arrange to refund the money.

I had bought a godrej split ac, model - gcs 18 sfzr 5 cwqr 1.5 t 5p3gsc indoor ac on the 9th of june 2017 from khosla electronics, kankurgachi showroom.

Since then i have called thousands of times to the number provided on the bill, to get the free services, but there is no response.

This is pathetic service on their part. As soon as they sell a product and get the billing amount they think that their work is done. Please take this complaint very seriously.

- a frustrated customer.
Dr. Prasoon killa.

Invoice number - 5624/1718/03160.
Billing date - 09/06/2017.
Phone - [protected]

Dear sir,
My name is raj kumar das. Contact number [protected]/[protected].
I purchase a samsung refrigerator (255ltr) from khosla electronics (Garia) on 20/08/18. I purchase it in case rs. 21, 500/-. Your sales person (Sambhu dutta) told me that refrigerator will be deliver within 3-4 days but i'm sorry to say that it is not delivered yet. When i call him he said that refrigerator wasn't come from company. When it's come from the company then i will deliver to you..
I request to you sir please help me to delivered my refrigerator within 1 or 2 days or i'll complaint to the consumer forum.

I have purchased a 2 ton ac of hitachi make on 14.04.2018. At the time of purchase there was commitment for providing of free gift items. I am sorry to inform you that after 5 - 6 months i have not been provided any gift items. At the time of purchase there was not stock of gift items and the seller of khosla electronics. Pvt. Ltd, chinsurah, (Mr. Sudhanya dey mob no. [protected]) have assured me that it will be given within next one week when it will be available but till the writing of this complaint, i have not received any gift item which is legally payable to me on assurance of purchase. Even he is not lifting his mobile now a days. I therefore request you to kindly look into the matter even i could not raise any issue of my ac for not getting his mobile.

This is to bring to your notice...
We had purchased a micro oven on 13/08/2018 and was informed by the service partner mr. Soumyajit sharma that our product will be delivered the next day which did not happen, on 16/08/2018 we tried to enquire again with repeated calls but no one would pick up, on picking up the receiving end said "sale choleche ami ki korbo bolon!"
We called again on 17th, on 18th multiple calls were made,...

Respected sir,
I, sumanta ghosh, an existing customer of khosla electronics, sreerampore, would like to inform you that i had purchased a led tv and a refrigerator in the year 2016 and last sunday i. E., on 17th june, 2018 i have purchase a air conditioner (Godrej make) from the shop. The sales personnel confirmed me that the product will deliver within tuesday morning. But i am very sorry to inform you that the product is not yet deliver to me till now. I called several times but everytime they said that they are very busy and they look after the matter afterwards. Moreover i informed them that from friday we will not be able to remain at home and it is very problematic to take the delivery for us. The executive and the technician of godrej company called me for more than 6 to 7 times for installation of the machine. But i can't give them any positive reply as i myself has no confirm date and time of delivery of the product.
May i ask you sir is it your normal behaviour with the customers after the booking is confirmed of any product?
Nothing to say more and i think now it is your turn to say and act...

Thank you,
Sumanta ghosh
Mobile no. - [protected], [protected]
Email id. - [protected]@gmail.com

On 10.06.2018 i have purchased one ro water filter from sodepur branch, at that time ur sales boy dipankar such told me if is instillation free all over india, now i stay at balasore due to job purpose but my home is sodepur, after 10days dealers or co not innicitatice to install the filter, last 4 days i call to mr aiich and ge always says today is install positively, but 4 days gone install has not done, why i am suffer from ur sales persons version, today i call the media toll free number, but they are told me u have not registered and our service is not available at balasore, if today is not install please return the goods and pay my rupees with interest, otherwise i will go to consumer forum, for ur kind information i can bot any single rupees for ur financers due to my harassment,

I have purchased Air Conditioner From Khosla Electronics Pvt. Ltd on 06/06/18
which was delivered on 07/06/18 and installed on 09/06/18 but installation was not completed as the outdoor unit did not Gas in it ( as informed by installer ) and again the installer came on 13/06/18 for refill the Gas after he completed his job he left and i left for office . Next day i noticed the AC was not cooling enough but i could not complain as all three phone numbers given on their bill was unreachable. i had no option but to go into store again to complain on 16/06/18 where they promised to get the problem fixed on monday. i had to take a day off from my office to wait for engineer to come and fix my AC, i waited all day but no one came only they came after 9:00 PM. These engineers where from Hitachi brand of which i bought the AC and when i told them the outdoor unit of the did not have GAS the first day they said Khosla Electronics shouldn't have installed the AC as it as brought faulty
I was using a 1 TON AC before in my bedroom which was working fine but i changed it to 1.5 TON AC only that my pet ( Siberian Husky ) can stay peacefully this blazing summer. I have asked Khosla Electronics People to send atleast someone to install my older AC so i can let my pet sleep in AC and i have 4th floor apartment i flat is in top floor during day time it is extremly hot and since 09/06/18 my room is without AC and my pet has also started shedding hairs. i have asked them to send them day time but again they have sent their people at 9 pm it is so harnessing that when i called khosla electronics employee (Parta Roy ) who sold the product to share their manager number he said they cannot give these details to me.

Yesterday, I bought a 32 inch LG tv, model no 32 LJ618U.ATR from Khosla Electronics Pvt Ltd., Chinsurah Branch.I wanted to buy a full hd tv.That showroom misguided me and insisted me to buy that LG tv assuring me that it is a full hd tv.But the website or LG Customer care informs me that this model of LG tv is not full hd .Now I want my cash back after returning this tv.

I have purchased a sony 55 inches lcd on 4.6.2018 from dunlop khosla, installed on 7.6 but on 8.6 the new tv could not read my ext hard disc hp, but on 9.6 my ehd runs smoothly on dunlap showroom on 43 inches of sony lcd, sony service engineer came on 9.6 to solve this problem but could nothing. So now i request you kindly replace the set within 48 hrs. Otherwise i have to go to consumer court. Another thing is staffs of dunlop showroom continuesly ignore my demand & kill the time. I could not imagine this type of service from such a reputed company like khosla

I buyed a panasonic 32inch led tv from khosla electonics in baguihati. Nxt day i recvd the tv then the companys staff came my home to install. When they open the box the saw it was damaged. They told me to contact in showroom. I called them and visit several times in the showroom, they only give excuse that u will recv by tomorrrw etc etc. Bt it was almost 1 week. There is no replacement.
My invoice no. 03524/1819/03208...

This is to inform that my family had purchased an samsung 2 ton split ac from one of your branches at behala. The ac initially was working then suddenly it stopped so we called the service center. After making several calls service center representetives visited and somehow got the ac working again and asked to keep the temp. At 24 and use it in a single user mode. For 2 weeks it was fine and now again it not working at all.
Have been calling to service center but they are not able to identify the issue and now we are facing the problems.
We bought the ac on 3rd march on emi and installed on 5th march.
Ac was purchased on emi in the name of swarnadeep kaur grewal
Invoice no. K2124/1718/14150

I, debjit sen sharma, a regular customer of khosla electronics, visited your ranikuthi shop looking to buy a refrigerator, but unlike my past experience, i was not attained properly, a veteran lady with specs named deepa (Told by her not verified) was assigned to show me products but she was not bothered as if i just came for time pass. After asking in vain about different features and prices available for products, i started to look the display model by myself. Then suddenly she told me that "you can move out (Exit gate) in that way (In bengali)", i buy products from here every year, and i felt embarrassed with this words.
So i bought it today from your competitor great eastern, this one product may not even bother but your sales person might have forgotten, in a buyers's market this type of customer service is undesirable. Today you just lost a regular customer or rather a cutomer base as i used to suggest your shop to my friends, colleagues and relatives.

I booked one carrier brand ac from this shop on last friday, i. E. 21.04.2018 depending on their commitment that the same will be delivered and installed within 3 days.
Last sunday, i. E. On 23.04.2018 delivery boy delivered the same to my house. Immediately after delivery i informed to the shop and they further committed to install it on monday, i. E. On 25.04.2018 but till now, i. E. Tuesday evening it has not been installed and...