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Moglix Complaints & Reviews

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Last updated Feb 29, 2024
Complaints 208
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Moglix reviews & complaints(208)

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M
Menkato Awomi
from Kolkata, West Bengal
Feb 29, 2024
Feb 29, 2024
This thread was updated on Feb 29, 2024
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Worst Shopping Site with no proper support

Worst shopping experience, I purchased a water pump and induction. It was damaged and defective and upon requesting for exchange they are asking too many questions and proofs. If I talk about defective they reply I should contact the brand for that. Seriously?? I purchased from moglix and now I. Directed to talk to brand. When contacting brand they ask us to contact moglix.

Such a worst experience, and worst is that I gave...
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R
Rohit HAZARIKA
Jan 30, 2024
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Order Return not accept

Address:Panchigaon jamugurihat sonitpur assam
Website:https:/www.moglix.com

My order no 5128423 super geo wire
My product wrong item received
I Return my order but many times rejected my Return accept and rejected time after 5:30 PM and Customer service closed time 6:00 pm not help customer care team
Please Return accept product...
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B
Babu Lal Choudahry
Jan 30, 2024
Feb 20, 2024
This thread was updated on Feb 20, 2024
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Complaint about product missing or wrong product received

Hi my order number 5122227

Hello sir My name is Jitendra Grahwal I have order on 17 January

"CP Plus 2.4MP 8 Pcs Bullet Camera, 2TB Hardisk, 8CH DVR, Cable Roll, Power Supply, BNC & DC Connector Kit"

This is my order which include
1) CP Plus Nvr 8 ch.
2) 8 Pcs of Bullet Camera
3) 2 TB Hardisk,
4) Power Supply
5) BNC & DC Connector Kit
6)...
+2 photos
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C
cashubham
from Raipur, Uttarakhand
Jan 25, 2024
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Refund not processed even though Product not as per specification.

Address:Raipur

My Order ID is: 5122591

Product Name: Corvids 18 Step 19ft Aluminium A Type Telescopic Ladder, CALT-D56

With reference to the return policy, moglix website states that "Significant difference found in Moglix website as comparison to product". I would like to clarify that significant difference is there in the product from the product description i.e. the website clearly states that it is 19 ft. Aluminum ladder...
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D
Deepika@gupta
from Ghaziabad, Uttar Pradesh
Nov 11, 2023
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Wrong product delivered Order No-4947761

Address:House No-1 Gali no-7 Om sai enclav chipiyana bujurrg ghaziabad u.p. 201009

Hi
My name Deepika gupta
Ime order eapro solar. Pcu
But wrong Item Deleverd Order
Order no-4947761

PLEASE SHOW THISS ATTACHMENT FILE...
+1 videos
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K
Kantharajudh4
from Krishnarajpet, Karnataka
Nov 1, 2023
Nov 2, 2023
This thread was updated on Nov 2, 2023
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Wrong specification product delivered

Address:D-188, Sector-10 NOIDA, Pin: 201301

Date of incident/order delivered----26/10/2023
Invoice No. : MS[protected]
Order No. :[protected]

SELLER
Name: Bhairav Enterprises
City: Hanumangarh
State: Rajasthan
GSTIN No: 08DJFPK3293C1Z9

BUYER
Name: Kantharaju dh
Address: Doddayachenanahalli 2nd block, madavinakodi post,
krishnarajapetet Doddayachenanahalli 2nd block, madavinakodi postbr...
+3 photos
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D
Deepak A R
Oct 19, 2023
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Your pick up boy not coming

Order ID.[protected]
Date. 06. Oct 2023

Sir/Madam

I have purchased a ladder. After opening the parcel I found too many dents on the ladder. It’s unable to climb the ladder as it might fall....
+2 photos
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V
Vikky@22
from Damoh, Madhya Pradesh
Sep 26, 2023
Sep 28, 2023
This thread was updated on Sep 28, 2023
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I am complaining about my product refund

Address:Sector 125, Noida, Uttar Pradesh 201303
Website:Www.moglix.com

I am complaining about moglix i am ordered fan from moglix product was sameer fan the product quality was so bad delivery boy said in 10 days your refund will be in your account its now 4 month i didnt get my refund please i have all proves...
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R
Raju Kumarraju
from Hilsa, Bihar
Sep 22, 2023
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Return product

Address:Diyawan Badi Bigha 801304

I have requested the return product of the jindal 2hp submersible oil filled product .I have requested the return for the defective product .but rejected by the moglix.so please return my product...
+3 photos
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R
Raju Kumarraju
from Hilsa, Bihar
Sep 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not return .Damaged and wrong product is received.

Address:Hilsa Diyawan 801304
Website:[email protected]

I have order 2hp jindal submersible on moglix app.But received 1.5 hp and defective product is received. Customer care reject the product. Please return my product....
+4 photos
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R
Ramps@1953
from Muzaffarpur, Bihar
Aug 14, 2023
Aug 15, 2023
This thread was updated on Aug 15, 2023
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Wrong product sent

Address:Mumbai

I had ordered for two electric screwdriver but I received women's socks....
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P
psharma56
from ghaziabad, Uttar Pradesh
Aug 14, 2023
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Fake Product - R.K 2.5 Sqmm 30m 3 Core Copper Submersible Flat Cable

Address:SECTOR3,WAVE CITY, Ghaziabad

Invoice No. : MS[protected]
Order No. :[protected]

Seller Name:
Name: shiva traders
City: North West Delhi
State: Delhi
GSTIN No: 07DCIPK4603N1ZC

I ordered 2.5mm 3 core wire but actually this is .75 mm wire and This is fake product. when i put return request with same comment then they rejected the request. Moglix support all fake products and support as well. They...
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S
samk494
from Hamirpur, Uttar Pradesh
Aug 4, 2023
Aug 5, 2023
This thread was updated on Aug 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About refund

Address:Village and post Gusiyari tahsil Maudaha District Hamirpur Uttar Pradesh

Hello my name is sameer khan order I'd -4675372

i ordered an krost angle grinder from moglix on the 9th July that i have on 21st july When I unboxed it some parts were missing I put a return request on Moglix support whatsapp on 23rd After this the customer executive return request was approved in 4 days After this, on 28th July, the delivery boy took the package and with great difficulty reached the seller around 7 pm yesterday....
+1 videos
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S
Shafiqk
from Faridabad, Haryana
Jul 24, 2023
Jul 27, 2023
This thread was updated on Jul 27, 2023
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Wrong product and incomplete order-4664267

Address:D-188, Sector-10 NOIDA, Pin: 201301

I received my order on 19.07.2023 which wrong product . Details-

Order Date 05.07.23
Order ID[protected]
Item -Accu-chek Instant Test Strip (100 Nos)
but received
Item- Accu-chek ACtive Strip (only 50 Nos.) and bill of Accu-chek Instant Test Strip (100 Nos)....
+1 photos
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G
G Richards
from MYSORE, Karnataka
Jul 5, 2023
Jul 7, 2023
This thread was updated on Jul 7, 2023
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Rejection of return request for the defective item

I had ordered the product Make: Balwaan 4 stroke Red side pack crop brush cutter MTAK-EN-BR-689 online through moglix app. The product was sold by Modish Tractoraurkisan Pvt Ltd, Jaipur, Rajasthan. The product was having return policy for damaged with in 2 days and for defective with in 7 days.

The value of the item is Rs 9900 /-

The item was received against my order No. 4629026 on 28-Jun-2023. Unfortunately...
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S
Suresh Tadi
from Sathupalli, Telangana
Jun 12, 2023
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No response for my product review

Address:Delhi

I have taken Longway Creta 50 brown colour in March through moglix I have called for replace for getting loud sound in fan They told to repair with local electrician They will not replace fan They told to send fan motor to Delhi I stay in Hyderabad. How much courier price will be and how many days I have to wait for it so moglix site should take good product for any dealer please take action on it. I have written review in moglix but they...
+1 videos
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L
Lakshmilions
from Damoh, Madhya Pradesh
Jun 2, 2023
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Sent me defective product

I have ordered cp plus CCTV camera set thay have send me defactive product and refused to return and exchange product in not working
Company said me to go service center to replace or return but said you have to return to from wever you have buy it...
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S
Shrestha1914
from Neemuch, Madhya Pradesh
Apr 30, 2023
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Delivered wrong product

I ordered Tejify 9.5x7x4.25 inch 3 Ply Brown Cube Corrugated Box (Pack of 10) and instead received a corrugated sheet, no complaint number is provided on the website.
Or id 4487682
Return my product and give me my refund...
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H
Hamdan Elahi
from Lucknow, Uttar Pradesh
Apr 13, 2023
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Hp inktank printer 580

I had order a hp inktank printer 580 and they dilivered a defective useless product and didnt generating return request i am attaching invoice and retrun request screenshot please resolver and process return request and initiate my refund...
+2 photos
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W
Wrong item send by marchent, I want to r
from New Delhi, Delhi
Apr 1, 2023
Apr 14, 2023
This thread was updated on Apr 14, 2023
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I want to return my product

Address:Rajorigarden

Wrong item send by marchent, I want to return my HM stormy 45w 2800mrp fan. But return respected by moglix. So plz help me contect number [protected]...
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