Moglix Complaints & Reviews

Website: www.moglix.com

Dear Sir,

Order ID: 7036148

I ordered a "USHA Bandhan Composite Deluxe Sewing Machine – Black Colour" on[protected]. However, on[protected], I received the wrong product in Brown Colour instead of the Black Colour that I had ordered.

On the same day[protected], I immediately raised an exchange request. Unfortunately, no action was taken for a long time despite my repeated follow-ups with customer...

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Not accepting return back of product I purchased...they mentioned easy returns but not accepting my request of purchased item...

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Address: Smartworks Corporate Park (Tower B), 1st FloorSmartworks Corporate Park (Tower B), 1st Floor, Sector 125, Noi, Sector 125, Noida 201303, Uttar Pradesh

Order ID: 6941357
Reference Ticket : [#3561262]

I am waiting for your response for exchange of wrong products that I have been communicating for more than a week. Can you please expedite your response.
Please take your wrong products back and either provide me with the replacement correct product of Abbott FreeStyle Libre 2 Plus Glucometer Sensor (Pack of 2) or issue a refund of the amount paid.

Background:br...

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My order number is 6850306 .
I shared photos and videos with them they didn't contact me. Yesterday I got mail time is over.

I have a video of delivery boy .he opened box and showing me damaged item. Accessories was out of the box not inside.
After I received I opened box accessories found more missing accessories components.
Main item doesn't that much damaged .only damaged cover of it like broken but...

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Address: Moglix Retail Pvt. Ltd., Plot No. 8, Udyog Vihar Phase IV, Gurgaon, Haryana - 122015

I received the V-Tron Smart 48V 120Ah Lithium Solar Inverter Battery (Order #6386772) in a severely damaged condition.
The packaging was inadequate and worst-handled, the handle is broken, the MCB is not working, and the battery does not turn on. The item was delivered on 14 July 2025, and I requested a return on 15 July 2025, which was approved. Despite multiple follow-ups with customer care, the refund process is delayed, and no...

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Address: Noida

Order Id - 6267413, Microtek EML 10090 Automatic Voltage Stabilizer. Serial no.- 24F0V[protected]. Purchased on 4th may 2025 and delivered on 13th may 2025. After Unboxing, During the installation the electrician noticed that the voltage stabilizer was not turning ON. When we tried to turn it on, the mcb switch that is installed on the stabilizer main supply which is used to turn ON the stabilizer keeps tripping down and the bypass switch...

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Address: noida

Website: www.moglix.com

Hamid engineering corporation
106/107 broadway plaza 5th floor
[protected]@gmail.com
[protected]
05.03.2025

To,
The Consumer complaints forum
consumer complaints

Subject: Complaint Regarding Unlawful Charges for Unsupplied Products

Dear Sir/Madam,

Dear Sir/Madam,

I am writing this complaint as a seller on Moglix....

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Paid for an HP LaserJet printer through Moglix, cost is around Rs.31, 000/-
They sent me an Epson inkjet printer, vastly cheaper and of no use to me.
I tagged the product for return immediately (through their WhatsApp feature), and provided all pictures they asked for.

Moglix said, no Shipping Label picture and Rejected the return request. This (Shipping Label) was the first (of 6) pictures I had sent.
Could...

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Address: Noida

The order 5532550 was tracked by the courier Xbees Heavy initially, now moglix customer care is giving me a tracking number of delivery which is belonging to madurai. They are confusing the customer to extreme level and not providing the correct information. IIf they cannot provide me correct tracking details. I request them to cancel my order and initiate refund of the amount. Customer cannot be troubled by the courier. Also the manual courier...

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Hi my order number 5122227

Hello sir My name is Jitendra Grahwal I have order on 17 January

"CP Plus 2.4MP 8 Pcs Bullet Camera, 2TB Hardisk, 8CH DVR, Cable Roll, Power Supply, BNC & DC Connector Kit"

This is my order which include
1) CP Plus Nvr 8 ch.
2) 8 Pcs of Bullet Camera
3) 2 TB Hardisk,
4) Power Supply
5) BNC & DC Connector Kit
6)...

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Order ID.[protected]
Date. 06. Oct 2023

Sir/Madam

I have purchased a ladder. After opening the parcel I found too many dents on the ladder. It’s unable to climb the ladder as it might fall....

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Address: Sector 125, Noida, Uttar Pradesh 201303

Website: Www.moglix.com

I am complaining about moglix i am ordered fan from moglix product was sameer fan the product quality was so bad delivery boy said in 10 days your refund will be in your account its now 4 month i didnt get my refund please i have all proves...

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Address: Hilsa Diyawan 801304

Website: [email protected]

I have order 2hp jindal submersible on moglix app.But received 1.5 hp and defective product is received. Customer care reject the product. Please return my product....

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Address: SECTOR3,WAVE CITY, Ghaziabad

Invoice No. : MS[protected]
Order No. :[protected]

Seller Name:
Name: shiva traders
City: North West Delhi
State: Delhi
GSTIN No: 07DCIPK4603N1ZC

I ordered 2.5mm 3 core wire but actually this is .75 mm wire and This is fake product. when i put return request with same comment then they rejected the request. Moglix support all fake products and support as well. They...

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Address: D-188, Sector-10 NOIDA, Pin: 201301

I received my order on 19.07.2023 which wrong product . Details-

Order Date 05.07.23
Order ID[protected]
Item -Accu-chek Instant Test Strip (100 Nos)
but received
Item- Accu-chek ACtive Strip (only 50 Nos.) and bill of Accu-chek Instant Test Strip (100 Nos)....

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I have ordered cp plus CCTV camera set thay have send me defactive product and refused to return and exchange product in not working
Company said me to go service center to replace or return but said you have to return to from wever you have buy it...

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Address: M/s. Securitykart, Office No. 01, Lokhandwala Compound, Rambuag lane, Off, SV Road, Malad West, Mumbai- 400064,

Subject: Moglix My Complaint Ticket No.#1040119 and request for replacement / exchange of 1.TB non-working hard disk drive with new 2.TB surveillance (WR) Purple Western Digital hard disk drive – regarding.

Dear Sir/Mam, Good Morning,

My previous complaint ticket no. #1040119 and I have received the relevant reply email from your end and I hereby remind you that last Saturday, I had a telephonic conversation...

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Hello i had placed an order for canon pixma g3010 printer on 20/02/2022 and expected delivary date was 23/02/2022 ...but till date the app is showing
that it is still is on processing stage when i tried to contact them, from their given contact no.[protected] and also from mail at [protected]@moglix.com, nobody answerd the call or no reply to my mail...i paid full amount of rs.14018 including gst ...i want full refund of my money ASAP...else...

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Address: 700156

Website: moglix

Dear team,

I purchased v-guard vg[protected]v electronic voltage stabilizer. The product is not fit in my a. C and i want to return and refund the same.

I'm really not happy with the service.

It's delayed in delivery also.

Quality of the product is very worst. I didn't expect this from you guys.
Adapter port also damaged.

Please refund the amount as soon...

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: www.moglix.com

Hello friends i like to introduce u that (Moglix.com) company is completely fraud & cheater company i ordered 2 products from them 1 month before & delivered in 10 days but i received 1 wrong product i complained this issue with them & they taken back after 5 days & received them in 11 days & after 9 days no response i called them & asked whats the update & now they are telling me they received damaged & used product from me before sending...

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Moglix Complaints & Reviews

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Moglix reviews & complaints(218)

Subject: Complaint Regarding Wrong Product Delivery, Cancellation of Exchange Request, and Request for Delivery at Original Order

Not accepting return

Wrong product delivered - Return request update II Moglix Care - Order ID: 6941357

Damaged accessories with the main product and main product I little damge too.

Product/subject I'm complaining about damaged V-Tron Smart 48V 120Ah Lithium Solar Inverter Battery (Order #6386772)

Order ID - 6267413 defective product received refund or replace

Unfair trade practice

wrong product (printer) delivered... not accepting return...

Regarding horrible experience with my order 5532550

Complaint about product missing or wrong product received

Your pick up boy not coming

I am complaining about my product refund

Product not return .Damaged and wrong product is received.

Fake Product - R.K 2.5 Sqmm 30m 3 Core Copper Submersible Flat Cable

Wrong product and incomplete order-4664267

Sent me defective product

Subject: Moglix My Complaint Ticket No.#1040119 and request for replacement / exchange of 1.TB non-working hard disk drive

Product not delivered , customer care is not responding

I'm a complaint about the return of the product

fraud company

Moglix Complaints & Reviews

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Moglix reviews & complaints(218)

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