Khosla eShoppe / Khosla Electronics Complaints & Reviews

1) i have purchased a panasonic eluga a3 mobile on 08/04/2016.
2) after inserting sim card in mobile on 14/04/2018, noticed that speaker is not working.
3) i have contacted the sales boy subha and arijit parui on the same date over the counter. But they advised only go service center.
4) then, i have contacted with the manager. He calculate the date. And told that within one week the fault was noticed. So change the set.
5) but the sales boy kept the mobile and replied that they change it on 16/04/2016. Please come before phone call.
6) from 7-00 p. M. Call several times but not responding.
7) please arrange to replace a new one.
Ranjan kumar mondal
[protected]/[protected]

Dear sir/madam,

I have purchased a j7 pro from khosla electronics at side pur b. T. Road on 9/04/2018. When they introduce the phone, there r a blue mark on the screen. They told me that it's a indicator light. But after returning home i searched online and found that it's a manufacturing fault. So what can i do now??? And they r also said that after selling the product we have no responsibility. I agree with her but the selling method is really wrong, that's way you cheat with me. Your kind attention is require...

I have purchased the ac on 10/3/18 from khosla electronics, dalhousie branch. They told me that installation of the unit is free of charge other than some parts. But the installation mechanic asked for rs. 499/- as installation charge. I have tried to contact tuhin ([protected]) and mr. Bhupen ([protected]) there for several times since wednesday; but one responded to my call. They had given their contact numbers to contact them in case of any difficulty arises. It seems that they are not willing to help the customers after selling the items. Please solve the problem.

Anupam das ([protected])

Well i have visited the showroom (Garia branch) today with my family for a whirlpool refrigerator (4 star double door with intelligent sensor technology). Though we had a budget for that but we chose a product which was slightly in higher rate. So we were burgaining like any other customers for some offer. But somehow we were willing to pay in cash if the salesman could have behaved properly as the man was telling us repeatedly "if you find this anywhere in lower rates please visit us along the bill and i will give you a gift" we find it very insulting and without delaying left the place. So i am urging to the management please stop recruiting these kind of salesperson who are degrading your images as well as loosing valuable customers..

I had purchased the tv from khosla electronics garia on 13/03/2018 and the same needs to be delivered 15/03/2018 but not yet delivered still now however the down payment done already but not yet received the product, hence would request not to make the fake promises in the time of purchasing any product from now onwards, because i had to believe those.

On 05/03/18 we purchased a godrej make refrigerator requested barasat showroom to deliver us fresh seal pack. Demo pice code no noted and requested not to give us demo piece. But unhappy, delivered a demo piece. Complaint sent to [protected]@khoshlaelectronic.com personally visited manager not response was poor. Consumer court or alternative step by u....

Sir, it is to state that i purchased a lg washing machine and a lg refrigerator from your baguiati showroom, near jora mondir, kolkata-700059 on 28.01.2018 during the purchase your sales manager priya chetry conveyed that i would be given two scratch coupon. But not given, she said those would be given 1 week later, refrigerator was delivered to me on 30.01.18 with invoice no. K3524/1718/08596 order no. K3522/1718/08692 and washing machine was delivered on 01.02.2018 with invoice no. K3524/1718/08697 order no. K3522/1718/08690, i repeatedly persuaded for the said gift coupon but no satisfactory reply yet been received form aforesaid shop and sales manager, recently i contacted mr. Palash for the said scratch coupons again my purchases but no fruitful result came out. Now my humble request to take action in favour of me and oblige

Dear khosla electronis,

On 25th of feb-2018, around 03:30 pm we have visited to your store to purchase a television. The offer price for the product was written for rs.13500-. So we have chosen that product to buy and visited the cash counter to deposit the cash money.in between nobody from the team has informed us that if we purchase the product by cash, we will get additional 500 rupees discount hence keeping mind the offer price of the product we have deposited 13500 rupees into the cash counter. Your cashier did not even bother to return the money, also there was zero politeness while we have raised this issue with your staff, they did not apologized, they were fighting with us and blaming us that we have deposited 13000 rupees only instead 13500. They did not even bother to say "please allow us time to sort the matter". The lady was sitting over the cash counter was absolutely horrible. I guess this has been a planning issue happening into your store for a long time and they (Your staffs) have been collating money and making fraudulent activities such a way and distributing collated cash among themselves (Your staff). Please take action as soon as possible. Hope this issue will be sort out. Below is the address for the khosla electronics store against whom this complaint was being raised. These staffs have very unprofessional attitude while on the business time. Do not speaks with customer properly. Also do such scam activities.

110, raja s c mullick road, naktala, kolkata - 700047, opposite andrews college.

Delivered a fridge of double door (Lg). My 75 years maa was alone in home & was agreed to pay rs 200 for delivery, but unethically they pressured my maa to pay rs 300 and took. My maa requested them to lift the fridge on stand. But they didn't. I called on [protected]. He said he will try. But nothing done yet.
Pl don t send your delevary at noon time when female are alone at home. As they shoes their dadagiri. Moreover a lady ([protected]) told that amount for tea is under rule.

On 23/01/18 time approx 20:50 hrs., I have visited Khoshla Electronics, Barrackpore & I have decided to procure one RO+UV Water water purifier of Acquasure. Accodingly, I have decided to make payment through my SBI Debit card and card sweeping done.Immediately message received in my mobile regarding the deduction of Rs. 15600/- in Khosla Account but the person dealing with the cash counter informed that he has not received the money. My transaction details- Debit card no. 622XX6883, Rs. 15600/- POS [protected], txn:- 813707. After that several time, I have visited in your shop, but they have neither make any arrangement for returning the money in my account nor arrange to hand over the water purifier to me.
Please make necessary arrangement for returning the money in my account.

I have purchased a bosch washing machine (Wak2016in - 6.5kg front load) on 31st december 2017. We had been given an expected delivery date on 2nd january or 3rd january but it was proved to be an utter disgrace to shop from khosla electronics. We were denied the product delivery on the dates given and along with that the salesman ram prosad saha (Mobile no. : [protected]) misbehaved with us and were denying the phone calls when we confronted the matter with him. We visited the shop on 3/01/2018 and was assured that machine to be delivered by 8:00 pm the same date. But on further introspection about the delivery we were given false dates. We want an action to be taken immediately for the consumer's waste of time and continuous harassment and want a refund of the entire amount.
The product was purchased from khosla electronics pvt ltd serampore branch.
508 g. T. Road mahesh (Mashir bari)
Pin - 712204
Email - [protected]@khoslaelectronics.com

I purchased a micro oven convection model of samsung make on 23.11.17 from your dalhousie sale point which was delivered on 25.11.17 in sealed pack condition. Your company person named toton das when opened the sealed pack for demonstration on 28.11.17 he located that the back side of the item is damaged. I notified it on your sale point on that particular date and time for replacement by a fresh one. But i did not get any feed back from your end. So i request you to resolve the issue urgently.

I had purchased a whirlpool refrigerator from barrackpore khosla electronics and i was wondering to see that i have a gift with that refrigerator.. When i went to collect the gift from the store they gave me a coffee mug, which is not mached with the gift chalan.. I don't know what the reason for this, but i want solution for this cheat activity.. I had already placed a complain in whirlpool india pvt. Ltd.., and if i won't get a solution soon then i would like to connect with consumer forum..

Thanks & regards

Raja barik
Mo:[protected]

One refrigerator is ordered from khoshla electronics, garia on 14.10.17
They committed to deliver on 18.10.17
Till today the refrigerator is delivered. We communicated with the sales person and delivery in charge several times and everyday they are giving another promise delivery date..
We asked for refund the advance money, but they are not refunding the money also..
Cont. Person-mr pallab ([protected])
Mr sambhu dutta ([protected])
Uma bhattacharya ([protected])

Plz help us...

Bought washing machine from krishnanagar, nadia showroom on 20.10.17 vide invoice no. K4724/1718/02118.

Delivered the same but nobody came on behalf of the company for installation... My men contacted with salesman pintu debnath several times... But every time he is bluffing and a worthless one.

Everybody is requesting plz think before purchasing any item from khosla.

Genally i used to buy electronics goods from local shops or capital electronics but this time i made a great mistake bying a product first time from khosla.

The services of local electronics shops are much better than such bogus dealers...

Khosla authority is requesting to look into the matter plz.

Sender: k p barui, ips
Commandant... Sap 9th bn... Sandhya... Nadia.

Dear sir,
I have purchased the subject items each one, from your garia outlet / showroom of south kolkata; 110, raja s. S. Mullick road, kolkata-700047: on 18th october’2017, vide finance order receipt no k2622/1718/07955 (For both the items).
Since purchase i faced / went through a lot of trouble to get the items delivered from every person concerned. Any hand neither was extended nor did one cooperate, rather i had been...

I have purchased a 6.5kg samsung top load automatic washing machine on 21/9/17 from khosla electronics, batanagar showroom. Product received with body dents. Sales person very rude. Store manager confirmed to replace product after dushera holidays but they are least bothered. Feeling cheated. Non customer oriented approach. Still waiting. Bill attached.

On 29/09/2017 i paid rs.7000/- vide invoice no 000413 by credit card but the ammount is not been creadited to my sb a/c at canara bank barrackpore br. It is also noted a statement has been given by hdfc bank in which cr. Voucher processed[protected] dt13/10/17.
Pl. Take action as early as possible.
Details of bank:- shreya mitra
Canara bank, barrackpore br
Sb a/c no-3716xxxxx5800
Ifsc code-cnrb0003716

Rocessed vide no[protected] dt.13/10/2017.

Dear,

I am anuvab jana. I have purchased electronic items worth 1.6 lakh
From khosla electronics joramandir showroom last month. They insisted
Me to make the full payment before the products get delivered to my
Address. After the payment is made, they simply refused to deliver the
Product on the day they promised to deliver. They behaved rudely with
Us and were indifferent to my situation. Some of them were seen making
Fun of my demands. After lot of persuasions, i got the products
Delivered with a fully damaged washing machine. I called to your
Executive regarding the same, he replied "it is none of his business,
And i made no dealings with him". Although, i was asked to contact
With him in the shop in case of any trouble. The washing machine is
Still not replaced. I called your staff at least a hundred times, only
To recieve rude responses and indifference. You guys are worst as far
The behavior and professionalism is concerned. I feel cheated. I
Shared this incident with my friends and relatives, so that they don't
Waste their time and money buying items from your shop. Khosla is a
Big company, but if you can't control and train your executives, in
No time you will earn a bad name.
P. S: i am planning to lodge a complaint in consumer forum against your
Staff at joramandir show room for breaching of trust and unruly
Behavior with a customer.

On saturday dated 16/9/17 one of your delivery men delivered mr an sony 32" lcd tv which i have purchased from your dalhousie showroom.. As if he asked my family member to give some money as if he had delivered the tv. My family member denied to give the money he asked for he took away my hd set up box remote intentionally along with him.. Today dated 19/9/17 tuesday when i visited your dalhousie showroom your sales person told that now we...