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Khosla eShoppe / Khosla Electronics Complaints & Reviews

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Last updated Apr 21, 2024
Complaints 211
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Khosla eShoppe / Khosla Electronics Phone Numbers

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+91 33 2455 5398
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+91 98 7424 9920
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Khosla eShoppe / Khosla Electronics Website

Khosla eShoppe / Khosla Electronics Head Office Address

15/2B, Sankari Para Road, Bhowanipur
Kolkata
Kolkata District
West Bengal
India
700025

Khosla eShoppe / Khosla Electronics reviews & complaints page 9

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T
Tubai Halder
from Imphal, Manipur
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samsung refrigerator

Address:743336

Respected sir /mam i'm rajib halder, bought a samsung refrigerator from baruipur khosla at 16.08.17 also pay for home delivery charges and they provided me the date (18.08.17) as delivery date and for final delivery date was 19.08.17. But they failed to deliver me on 18 & 19/08/17. Again they took the date (19.08.17) for delivery. But on 19.08.17 i called them more than 3 times on [protected] at last one person sticky told me you never get...
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A
achinto nandy
from Kolkata, West Bengal
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laptop warranty

Address:Kolkata, West Bengal, 700008

Purchased laptop from Khosla Electronic, Behala on 23rd June 2016.when checked about the warranty in http://pcsupport.lenovo.com website found that the warranty was showing as zero.Contacted Manas from Khosla was advised by him to upload the invoice in Lenevo portal.Contacted Lenevo and was advised to send the invoice to [protected]@lenovo.com but was informed the invoice doesnot have the complete details.

Please assist....
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K
keto
from Bengaluru, Karnataka
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sony led: wrong information on warranty - mislead sale

Address:700059

I have purchased one sony led from baguiati-joramandir branch few days back. But since purchase i have been getting horrible experience with sale team. They sold tv saying 2 years warranty from sony but during tv set up and documents recieved i got know that i have been fooled by them. It is one warranty and not 2 years warranty. I have visited showroom multiple time and even called also - no response. Sale guy (Sumit) doesn't know anything...
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G
Gangadhar Chatterjee
from Kolkata, West Bengal
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Panasonic refrigerator

Address:Kolkata, West Bengal

Panasonic refrigerator model number NR-BL307VSX1 was purchased on 25/6/2017 but after delivery the product was found dent in the lower portion. So the sales person Rajiv Saha promised to exchange the product within 7 days . But today it has been completed 15 days and it is still not exchanged. Today when I went to the khosla office for enquiry the sales man used slangs and said to use the dent product. It has been recorded in the CCTV camera...
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S
Suchismita Sengupta
from Kolkata, West Bengal
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Free installation was chargeable

Address:Kolkata, West Bengal, 700026
Website:Khosla Electronic Pvt ltd

Bought panasonic ac and tv together from sarat bose road kolkata outlet the sales person committed free ac installation the basic one. Today they came to install and charged rs 2000. I tried to call the sales person he didn't even bothered to pick up the phone. I took rates from the vendors normally they charge 700 which is even quite less than what they charged after their false commitment. Such a fraud!!...
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Address:Kolkata, West Bengal, 700059

1.) i bought a ac from khosla electronics pvt. Ltd. (Baguiati jora mandir brach) on 23/05/2017. They told me that the delivery is free but the delivery boy charged rs. 400/- forcefully without any receipt. At that time i tried to call on the shop multiple times but nobody picked up the call.

2.) the behaviour of cashier of the shop is worst. His name is mr. Anup....
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T
Tech hub kolkata
from Kolkata, West Bengal
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Refrigerator delivery delay issue

Address:Kolkata, West Bengal, 700140

I have purchased the refrigerator on 1/06/2017. But still it has not delivered till today. All the time the sales man mr. Shantanu adhikary of batanagar shop saying it will be delivered tomorrow. But they are lying all the time. When i want to refund my money they are not taking any initiative.
If i want to cancel the order due to their huge delay in delivery, they are refusing to cancel the order. We the customers are the victim as...
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Address:Kolkata, West Bengal, 700094
Website:khosla electronics pvt.ltd.

This is to inform you that, Myself Arindam Naskar, resident of
Garia, 5No.Srinagar Main Road, Kolkata-700094 have purchased a Voltas
Split AC from Khosla Electronics-Dhakuria Branch, under guidance of
Mr.Arup Banerjee (Sales Manager) Model No.185ZYC on 21.05.17 vide
transaction ID No.[protected]Batch No.000223) through my bank credit
card.

Somehow, the said Dealer has able to deliver my AC...
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S
Swetakutu Sinha
from Kolkata, West Bengal
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Worst after sale service

Address:Kolkata, West Bengal, 700056

I have purchased a micro oven on 1st may 2017 from dunlop br. After delivery i found the micro oven defective one. So i called up khosla and explained the issues. I told them to replace the oven as it is a new oven and under warranty period. They denied their responsibility and told me to follow up with haier service centre.4 engineers visited my home 4 times from service centre and that were unable to solve my problem. I called khosla at...
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A
Anuva Ganguly
from Kolkata, West Bengal
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Samsung split ac (digital inverter)

Address:700122

I have purchased the ac on 20/05/2017. But still it has not delivered till today. All the time the sales man mr. Goutam chatterjee and the manager of barrackpore shop saying it will be delivered tomorrow. But they are lying all the time. When i want to cancel the order they are not taking any initiative.
If i want to cancel the order due to their huge delay in delivery, they are refusing to cancel the order. We the customers are the...
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K
Kriti Bhattacharjee
from Chennai, Tamil Nadu
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Misbehave by sales person and wrong communication given

Address:Kolkata, West Bengal, 700040

I have purchased a panasonic fridge on sunday from ranikuthi khosla electronics.in the time of purchasing i was informed that the fridge would be delivered and demonstrated with in two days by the sales person joyeeta dey. Today the fridge has been delivered. Today i ask for demonstration she said that it will take two more days as there is no such facility of demonstration for single door fridge. When i remind her about her first communication....
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S
Samir Kumar Biswas
from Kolkata, West Bengal
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Miss sales by salesman

Address:700054

Sir, i purchased an ac goddrej company rs. 23000 and cash paid but then made my bill haier company ac. Then i protest then the sale women said goddrej stock end and bound me to take haier company ac.
Please help me. What i will do. I am unhappy. I live opp. Of kankurgachi khosla shop. And purchased from here.
Please solve my problem. I am senior citizen women. They behave very very bad.
Thanks...
Ratna biswas.br...
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M
Manish639
from Kolkata, West Bengal
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Defective product supply

Address:Howrah, West Bengal, 711106

Dear sir / madam, i have purchased a new symphony cooler touch-55 from khosla electronics, dalhousie branch. They send me a defective product with broken body and water leakage problem. I have complaint in both khosla and symphony and asking about replacing my cooler with new one. But they are not listening my complaint. So i request you to kindly do the needful.

Manish Sharma

[protected]...
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R
rohitss323
from Kolkata, West Bengal
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Delay in delivery

Address:North 24 Parganas, West Bengal, 700059

Samsung split ac booked on 1st may 2017. Item dispatched from godown on 3rd may 2017 but till today at 09 pm item has not been reached at delivery address. From 3rd may onwards i am visiting the nagerbazar showroom (Khosla electronics) from where item has been booked telling that tomorrow it will be dispatched. Nager bazar showroom manager behavior is also very rough. He rudely told that today by 10 pm night it will be dispatched.
br...
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A
Atanu Pandey
from Kolkata, West Bengal
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Product delivery not done. Fake date promised by salesperson again and again

Address:South 24 Parganas, West Bengal, 712123

I bought a whirlpool refrigerator 260l (283d proton steel) on 14/04/17 & was told it will be delivered by 16/04/17. Today is 20/04/17 still not received my product. Salesperson mobile number and shop number is not working. So i had visited the shop & was assured will be delivered by 18/4/17 within 10:00pm. But upon contacting to head office of khosla, they are giving fake delivery dates. And dont have any information about my product. br...
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N
naynadutta4
from Kolkata, West Bengal
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Regarding product delivery

Address:700029

Dear Team,
I have purchased 2 ac from Dhakuria store. Every time the delivery persons are get invelved in a misbehavior about the tips. They are literally threatened to my family member. Either I have to give Rs. 200/- or they are taking the product return.
Tips means, may be I can give any amount if I pleased about service. But in this case they are demanding a particular amount and give threats. It is question of goodwil...
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S
santanub10
from Kolkata, West Bengal
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Microwave not delivered even after 4 days

Address:Kolkata, West Bengal, 700092
Website:khosla electronics

I had purchased a haier microwave dated 14/04/17 from khosla garia outlet, the seller assured me the same will be delivered to my address positively by 16/14/17

Despite everyday repeated follow up and phone calls, they are falsely assuring delivery but the same is not delivered despite after 4 days of purchase

It is sheer case of false commitment and customer harrassment

Pls ensure delivery urgently...
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D
Debanir
from Kolkata, West Bengal
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Product not delivered

Address:Kolkata, West Bengal, 700103

I bought LG water purifier (WW170EP.CWRQEIL) on 29/01/17 & was told it will be delivered by 31/01/17. Today is 05/02/17 still not received my product. I had visited the shop yesterday & was assured will be delivered by today by 1400 hrs. But upon contacting now they are saying that I have to visit their shop again & tell my problem. Please note that I made the full payment of the product on 29/01/2017 itself....
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Sohan Karmakar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered

Address:Hooghly, West Bengal, 712204

I purchased a IFB washing machine from khosla electronic on 18/01/2017. Till date it is not delivered. I purchased on finance from bajaj. Even i paid down payment of Rs.4540. They gave lots of delivery date and time but all those said dates are fake..This very disappointing from a reputated company. Washing machine model no- EVA AQUA VX LTD, make-IFB...
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indranil.mukhopadhyay31
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Assured gift when brought the product asking for VAT

Address:700129
Website:Sodpur Barasat Rd, Basunagar, Madhyamgram

I brought on refigrator on 25th Oct 2016 and I have asked that I will get a call within one month to get a assured gift. Almost 2 months passed and I didn't received any gifts, when I called the shop they told me that I will get the gift but I need to pay the VAT to release it. This is not at all acceptable. The salesman name and contact is mentioned bottom left in the bill. Please refer the attached bill....
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