| Address: | Vengachuvattil house randar po muvattupuzha |
"I want to express my utmost disappointment with the Kia dealership in Kottayam. My recent purchase of a Kia Seltos has been nothing short of a nightmare. After just 2, 000km of driving, the tires became bulged, which is completely unacceptable.
My interactions with the sales manager in Kottayam were equally disheartening. Their unhelpful attitude and apparent disinterest in addressing my concerns were a clear indication of the dealership's customer service standards. If a top-performing sales manager behaves this way, it raises serious questions about the dealership's overall culture.
What's even more frustrating is the lack o[censored]rgency and efficiency in resolving my issue. When I came to complain, I was made to wait for the entire day, with no resolution in sight.
This experience has left me deeply dissatisfied with Kia and its dealership. I expected far better service and professionalism from such a well-known brand. I hope this feedback serves as a wake-up call for your dealership to seriously reconsider its services and behavior towards customers."
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