Kidzee — Regarding Nursery Kit

Address:

Jodhpur, Rajasthan

This is to inform you that my kid was studying in Kidzee Shastri Nagar, Jodhpur 2015-16. We had paid the kit fess[6970 Rs] for nursery kit in 20th March 2015. In the month of May 2015 we got transferred to Panipat Haryana and the admission of my child transferred to Kidzee Model Town Panipat[Very Good One]. In month of August we received Kit for Nursery. Kidzee Shastri Nagar didnt provided us the kit on time nor they couriered the same to panipat. After several follow ups we received the kit on our expenses and now the dress is still remaining. According to the fees which we have paid two sets of dresses to be provided by kidzee but till now the dresses are awaited. School coordinator saying that we had given it to another student and we are suffering here due to this irresponsible behavior of kidzee shastri nagar jodhpur. Every day we had to call them regarding the dresses but from their side they didn't give us any response to our call. They simply told us that even we don't know when it will come and as it will come they will inform us, which they don't used to. When we call regarding availability of dress center coordinator told that we can't provide dress on phone, i said OK i will come to take it away then they asked that what is the dress size, i said 24, they said i will check and call you again. They still don't have dresses with them. We want kidzee to courier the dress to given address on their expenses with in this week: Gaurav Tomar S/O Mohar Singh Tomar H No- 338/16, Street No-04 Rajanagar, Panipat[132103], Haryana Kindly look into the matter and do the needful. This is the matter of Kidzee reputation. My kid is using only one dress repeatedly from last 18 months just because of Kidzee Shastri Nagar Jodhpur. This is what we are getting after expenditure of lots of hard working money. Its been a disaster for me to have my kid in Kidzee. Its a matter of shame to this franchisee. Contact on given number for any clarification. If my problem will not be solved within 2 days i will go higher. Thanks & Regards Gaurav Tomar +91-[protected]