[Resolved] Kidzee School — Relationship manager

 
2 Reviews
Guwahati, Assam, India
 ajay1958
HDFC Bank — Poor relationship manager Submit a Complaint
I have recently had a very poor experience with HDFC bank - relationship manager Chandan Deka from the HDFC FANCY BAZAR branch.

I have multiple preferred accounts with hdfc bank and the RM in question as very active and made frequent visits to my home and office for his queries and fulfilling certain targets . He had requested me to open TWO OD ACCOUNTS by depositing LIC + GOLD as security for RS 500000 . where upon by taking great care and personally taking my wife to get the formalities done before 30th sept NO 1 OD was opened against gold very promptly, thereafter the 2nd OD the papers and security was duly deposited with him and told me that your 2nd od account would open after 4/5 days period. TODAY its been a month and there no news about the OD .

Post that I have tried contacting HIM around multiple times by call /sms/whatsapp and no success. Either the phone has been continuosly busy or she hasnt received the call. he receives the call sometimes and says that 'I am busy will call later ' which never happens . My point is that the bank has created this post for the convenience of the preferred customer not create a mental harrassment, in case there is some technical problem at least i should be informed and basic courtesy says at least receive the call or respond accordingly . VERY SHAMEFUL AND DISGUSTING ACT . AJAY KUMAR JAIN
Complaint marked as Resolved Oct 24, 2016

Complaint Status


[Oct 21, 2016] Kidzee School customer support has been notified about the posted complaint.
Updated by ajay1958, Oct 21, 2016
I REQUEST THAT BY ERROR I HAVE WRITTEN KIDZEE SCHOOL, ACTUALLY THE COMPLAIN IS TOWARDS HDFC BANK 'S RELATIONSHIP MANAGER
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Dear Customer,
Request you to mail us at [protected]@hdfcbank.com from registered email ID along with your customer ID., issue details, staff details and registered contact number. Kindly mention reference Id TTU22101603 in the subject line for us to assist you further.

-Bejoy
HDFC Bank Customer Assistance

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    Kidzee School - Relationship manager