[Resolved] Kissht — application registered rejected while filling application form

mjn0209

from Mumbai, Maharashtra

Address:	421201
Website:	Kissht app

I downloaded the kissht app today and paid rs. 235 as requested. I was filling my application. I uploaded the adhar and pan card and was trying to find the address proof to upload..when i came back the application was showing as rejected and to try after 60 days...my 235 rupees ia gone so is my priority foe which i downloaded this app. Besides i tried calling kissht reps but was put on ivr for 10 minutes and 50 seconds before disconnecting itself. I tried again to log in and remove my personal details from the app but i could not find the uploaded documents in my account in the app.
Its the money lost on registeration plus phone calls and time wasted. Again how do they use this data they collect.. How can we delete these from the app?

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Sep 28, 2018

Complaint marked as Resolved

Kissht customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2018

Kissht Customer Care's response Dear Customer,

We are really disappointed as we didn’t meet your expectations.

Your recent application could not be processed as your profile did not match with our eligibility criteria for loan approval.

Kindly re-apply after 3 months to see if you have become eligible, as our system keeps updating your eligibility status every 3 months.

We have initiated your refund request and within 2 to 7 working days the amount will reflect in the
same mode of payment from which you had paid to us.

Please note that the working days do not include Saturday and Sunday and Bank Holidays.

You can contact us on Customer care Number.