Kohinoor Televideo — worst service ever for air conditioner installation ktplcin[protected]

Address:

Thane, Maharashtra

Hi,

I have purchased the Split AC of DAIKIN from Kohinoor Electronics, Thane
Branch on dated 28/05/2018. (Copy of invoice attached)

The person who came to install the AC units is very arrogant &
Unprofessional, also denying to installed AC outdoor unit, since we are
located on 3rd floor.

The person has also not carried his Drilling machine & other required
tools/equipments to installed AC unit, We have arranged & provided all
tools/equipments for installation of AC unit.

After all installation he the person took the acknowledgement sign from my
brother & post signature he had added SE remarks that “this place is not
recommended by us”

*It’s a not way that*, your person is marking remarks post taking
acknowledgement sign from the customer & also the original copy of the
invoice is not handed over to us. Also without invoice copy how the
customer will aware about this false/fraud remarks.

The installation service is very disgusting & we are very much disappointed
by as its 1st service of DAIKIN, which will make us not to recommend DAIKIN
to anyone future.

I have almost paid 8000 from my pocket to make the necessary arrangements
as per the technician’s suggestion i.e. cut the grill, Cut the Window
marble and break the false-ceiling (POP).

It’s a very horrible service which is not at all accepted by the DAIKIN

We will diffidently think in future before purchasing other DAIKIN product
& will suggest others to not purchase any product of this brand.

I want to re-installation of AC outdoor unit or my all money back.

Please note that, We already have Blue star AC installed at my home where
we did not face such king of worst service. This is my second AC at home,
where is got a very first & Last experience with DAIKIN which is totally
disappointing & unsatisfying.

Truly disappointed,
Tejas Ghag.
[protected] & [protected].