Kokilaben Dhirubhai Ambani Hospital — Refunds pending for long

E J Sarma

from Mumbai, Maharashtra

Address:

2 b 1107 brindaban poonam nagar andherie ast mumbai 400093

This is a complaint about not refunding retention meny by the hospital

I was admitted for surgery by sanjay pande o[censored]rology and was operated on 6th march 2010 and i was in the hospital as in patient ti;ll 9th march 2010
I was discharged on 9th. After i was made tos ettle all the bills.
While discharge the hospital ket 5% of the bill as retention despite paying total bill,
Patient id kh[protected] urologist-05 march 2020-admission date
09-march-2020 discharge
I was covered under senior citizen redcarpet policy of starhealth, i had applied for cashless claim well in advance and the insurance company paid the eligible amount before discharge and i paid in cash balance amount
Bill settled by star health and cash payment by patient

Cash paid 59500/-
5% security deposit 6717.95
And cost of 8 bottles of ivf irrigation fluid 396x 8=3168

Could not visit due to lock down

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Kokilaben Hospital customer support has been notified about the posted complaint.

May 21, 2020

Updated by E J Sarma I was admitted for surgery by sanjay pande for followup surgery on prostate
MY patient id kh[protected]

The date of admission was 05 march 2020-admission date
09-march-2020 discharge.

on discharge i settled the bill for balance payment after filing cashless claim with starthealth insurance

The claim was passed partially and the balance was paid in cash by me .

The hospital retained 5% despite the totals ettlement as security amount
This was to be refunded in reasonable time nut tilld ate the hospital has neither paid not communicated

The same is the case with return of medicines before discharge.
The amount of 6717 and 3168 /- is pending for repayment
please lookinto it asap

i am 72 years and cant move out due to lockdown in my area
Bill settled by star health and cash payment by patient

cash paid 59500/-
5% security deposit 6717.95
and cost of 8 bottles of ivf irrigation fluid 396.00 X 8=3168

could not visit due to lock down