The package has been "retained by customs for unspecified reason". The package has reached kolkata foreign ems on 24th april 2019. And since then there has been no updates. Upon complaining, they seemed to ignore my plight and responded by saying that "by auto status update process :-"item bagged at mumbai india on 16/04/2019". It has already reached kolkata foreign ems on 24th april 2019. Please do the necessary actions from your end, kolkata foreign ems. And why are you holding items unnecessarily and keep on tormenting and harassing customers.
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